IT Project Manager

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

Product Development and Modernization team is responsible for development and delivering of the new and modernized Core features and modules. Our PMO office is covering the Software development and modernization projects and workstreams with various teams located globally. Our projects are covering complete software lifecycle from the initiation to the delivery.

What you will be doing:

This is an IT Project Manager position which is to cover main aspects of software development lifecycle through all stages:

• planning, executing, and delivering software projects within scope, time, and budget constraints
• leading cross-functional development teams
• collaboration with internal and external stakeholders

The key responsibilities of the role will be:

• Project Planning: Control project scope, timelines and budget
• Stakeholder Management: Communicate progress
• Budget Control and Change management
• Risk control: By utilizing methodologies like Agile or Scrum mitigate technical risks and ensure the final software product meets quality standards and client requirements
• Build understanding of Agile foundation and processes within the projects assigned
• Develop and use analytical and problem resolution skills to identify difficult sources of impediment

What you bring:

• Bachelor’s degree in Computer Science, MIS, Business, Finance, or a related field
• 2+ years of end-to-end project management experience in the IT industry, ideally within financial services or payment systems, including delivery of software implementation projects across the full SDLC, experience in working with cross functional and remotely located teams
• Previous Agile experience with some working knowledge of Agile approaches, tools and techniques including JIRA

Added bonus if you have:

• Agile project management Certifications (CSM, SAFe, PMI-ACP)
• Requirements management using JIRA
• PMP or equivalent certification (e.g., Prince2) preferred.
• Skills including MS Office and MS Project
• Use of AI in Project Management routine
• Excellent spoken and written English communication skills.

What we offer you:

• A work environment built on collaboration, flexibility and respect
• Varied and challenging work to help you grow your skillset
• Competitive salary and attractive range of benefits designed to help support your lifestyle and wellbeing, including:
  • Private medical insurance for you and your family, non-contributory, in and out patient cover
  • A well-established, strong provident fund
  • Life insurance (3x base salary)
  • 21 days’ holiday increasing with length of service, plus public / bank holidays
  • Flexible working (hybrid model – part from home, part from office)
  • Wellbeing initiatives with access to support services
  • Modern offices opposite the Mall of Cyprus with gym and showers, games room (pool table, table tennis, darts, table football, PlayStation) and prayer/meditation room
  • Store discounts
  • Regular social events and charitable initiatives to give back to our community.

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is EUR 25,600.00 – EUR 40,000.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

To apply for this position, please visit our website https://careers.fisglobal.com and apply through the online system. All applications will be treated in the strictest confidence.

Product Technical Consultant

Are you curious, motivated, and forward-thinking? At FIS, you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate, and above all fun.

About the team:

The International Strategic Business Development team is responsible for defining, prioritizing and enabling the platform capabilities required to support international growth across Europe and AMEA. Working across Product Development, Architecture, Technology, Business Development, Delivery and Regional Leadership, the team translates business strategy, market opportunities and client needs into scalable platform capabilities and technical product outcomes.

The team drives international platform strategy, business development enablement, market readiness, architecture governance, platform productization, and growth execution. We act as the bridge between business objectives and technology delivery, ensuring platform investments remain aligned to market demand, regional priorities, and long-term strategic growth objectives.

What you will be doing:

As a Product Technical Consultant, you will help shape, define and evolve the platform capabilities that support international growth and product expansion. Working closely with business and technology stakeholders, you will identify strategic opportunities, define business and technical requirements, support platform strategy and roadmap activities, and help ensure solutions are aligned with both market needs and long-term platform objectives. You will combine technical product management, business analysis, stakeholder engagement and requirements definition skills to drive informed product decisions and support successful platform evolution across international markets.

The key responsibilities of the role will be:

• Supporting the development and execution of platform strategy and roadmaps aligned to international growth objectives.
• Leading product discovery, business analysis and requirements-definition activities for strategic platform initiatives.
• Translating customer needs, market opportunities, and business priorities into actionable product capabilities and investment recommendations.
• Partnering with Architecture and Technology teams to ensure platform capabilities meet performance, scalability, resilience and security requirements.
• Supporting platform productization initiatives that improve reuse, standardization, and commercial consumption across markets.
• Support architecture governance and Non-Functional Requirements (NFRs), including performance, scalability, resilience, reliability and security considerations.
• Working with Business Development, Product Development and Commercial Product Management teams to support strategic pursuits, client opportunities and market expansion activities.
• Evaluating emerging technologies, industry trends, and competitive developments to identify opportunities for innovation and growth.
• Leveraging AI, analytics, and automation tools to improve product management effectiveness, decision-making, and operational efficiency.

• Driving alignment across Product, Technology and Business stakeholders to ensure successful execution of strategic initiatives.
• Define, document and manage business, functional and non-functional requirements, ensuring requirements are clear, traceable, measurable and aligned with platform strategy, roadmap priorities, international market needs and long-term growth objectives

What opportunities you will have:

• The opportunity to influence platform strategy and support international growth initiatives across Europe and AMEA.
• Exposure to senior business, product and technology leaders across a global organization.
• The opportunity to work across Product Development, Architecture, Engineering, Business Development, Regional Leadership and Operations teams.
• Access to modern collaboration, AI and productivity tools designed to support innovation and business outcomes.

What you bring:

• Educated to degree level in Computer Science, MIS or Business-related field
• Typically, minimum 7 years of relevant experience in Technical Product Management, Platform Product Management, Business Analysis, Solution Consulting, or related technology roles.
• Strong ability to translate business needs into product strategy, platform capabilities, and actionable requirements.
• Experience working with Product, Architecture, and Engineering teams in complex technology environments.
• Excellent stakeholder management, communication, and facilitation skills.
• Strong analytical and problem-solving capabilities.
• Experience influencing product direction, roadmap prioritization, and investment decisions.
• Knowledge of Agile product development methodologies.
• Ability to operate effectively in a highly collaborative, international environment.

Added bonus if you have:

• Payments, Banking or FinTech experience.
• Experience supporting international markets, particularly Europe and AMEA.
• Experience with cloud-native platforms, APIs and modern technology architectures.
• Business Analysis or Product Management certifications.
• Experience supporting strategic client pursuits and business development activities.
• Experience with platform productization and service enablement.
• Knowledge of AI-enabled product management, analytics, or automation tools.
• MBA, MSc or equivalent advanced degree.

What we offer you:

• A work environment built on collaboration, flexibility and respect
• Varied and challenging work to help you grow your skillset
• Competitive salary and attractive range of benefits designed to help support your lifestyle and wellbeing, including:
  • Private medical insurance for you and your family, non-contributory, in and outpatient cover
  • A well-established, strong provident fund
  • Life insurance (3x base salary)
  • 21 days’ holiday increasing with length of service, plus public / bank holidays
  • Flexible working (hybrid model – part from home, part from office)
  • Wellbeing initiatives with access to support services
  • Modern offices opposite the Mall of Cyprus with gym and showers, games room (pool table, table tennis, darts, table football, PlayStation) and prayer/meditation room
  • Store discounts
  • Regular social events and charitable initiatives to give back to our community.

FIS is committed to providing its employees with exciting career opportunities and competitive compensation. The pay range for this full-time position is EUR 42,000.00 – EUR 85,000.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

To apply for this position, please visit our website https://careers.fisglobal.com and apply through the online system. All applications will be treated in the strictest confidence.

Product Commercialisation Consultant

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

The International Strategic Business Development team is responsible for translating product strategy into commercially successful, market-ready solutions. Working across Product Development, Sales, Relationship Management and Operations, the team drives commercial strategy, market readiness, client engagement, adoption and portfolio growth. We act as the bridge between market opportunity, client needs and product capability, ensuring our products and services deliver measurable value to clients while achieving strong commercial outcomes for the business.

What you will be doing:

As a Product Commercialisation Consultant, you will help shape, commercialise and grow products and services across our portfolio. Working closely with clients and internal stakeholders, you will identify market opportunities, define commercial requirements, support product strategy and commercialisation activities, and drive adoption and growth. You will combine commercial product management, client engagement and requirements discovery skills to ensure solutions are aligned with both client needs and business objectives.

The key responsibilities of the role will be:

• Translate market opportunities, client needs and business objectives into commercial product strategies, propositions and growth initiatives.
• Participate in client discovery, stakeholder engagement and requirements elicitation activities to understand business needs, identify opportunities and support product and commercial decision-making.
• Support the commercialisation and market readiness of new and enhanced products and services, ensuring alignment across stakeholders and successful go-to-market execution.
• Develop business cases, commercial assessments and prioritisation recommendations to support product investment, portfolio and roadmap decisions.
• Partner with Product Development, Sales and Relationship Management teams to ensure client requirements, commercial objectives and market opportunities are effectively represented.
• Drive adoption, growth and portfolio performance initiatives through client insight, market analysis and continuous improvement activities.

What you bring:

• Educated to degree level in Computer Science, MIS or Business-related field
• Typically minimum 7 years relevant experience in Commercial Product Management, Product Management, Solution Consulting, Market Strategy or similar customer-facing product and commercial roles.
• Strong commercial acumen, with the ability to evaluate market opportunities, client needs and business value to support product and portfolio decisions.
• Experience supporting product commercialisation, market readiness, go-to-market or product adoption initiatives.
• Proven experience engaging with clients and senior stakeholders to identify opportunities, influence outcomes and build trusted relationships.
• Experience working with clients and stakeholders to identify business needs, validate opportunities and support the definition of product and service requirements.
• Demonstrated ability to operate independently, take ownership of outcomes and contribute effectively as part of cross-functional and geographically distributed teams.
• Comfortable working in evolving environments, bringing structure, initiative and pragmatic problem-solving to new challenges.
• Excellent communication, presentation and stakeholder management skills, with the ability to engage effectively with both business and technology audiences.
• Experience working within financial services, banking, fintech or technology-enabled solution environments.

Added bonus if you have:

• Experience within card issuing, acquiring, merchant payments, fraud, loyalty, digital banking or related payment ecosystems.
• Experience working with international clients across multiple markets and regions.
• Professional qualifications in product management, business analysis, strategy or related disciplines.

What we offer you:

• A work environment built on collaboration, flexibility and respect
• Varied and challenging work to help you grow your skillset
• Competitive salary and attractive range of benefits designed to help support your lifestyle and wellbeing, including:
  • Private medical insurance for you and your family, non-contributory, in and out patient cover
  • A well-established, strong provident fund
  • Life insurance (3x base salary)
  • 21 days’ holiday increasing with length of service, plus public / bank holidays
  • Flexible working (hybrid model – part from home, part from office)
  • Wellbeing initiatives with access to support services
  • Modern offices opposite the Mall of Cyprus with gym and showers, games room (pool table, table tennis, darts, table football, PlayStation) and prayer/meditation room
  • Store discounts
  • Regular social events and charitable initiatives to give back to our community.

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is EUR 42,000.00 – EUR 85,000.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

To apply for this position, please visit our website https://careers.fisglobal.com and apply through the online system. All applications will be treated in the strictest confidence.

Software Engineer (SQL & Java)

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

We are part of the PRIME Technology Core team, working at the heart of financial services technology. Our team builds, maintains, and evolves mission-critical payment software using Java Spring Boot/Batch, Oracle PL/SQL, and modern DevOps tools. We operate within an Agile framework, collaborating closely across disciplines in an open and supportive environment.

What you will be doing:

Our Software Engineers are responsible for coding, debugging, maintaining, supporting, implementing and validating applications whilst collaborating and communicating with appropriate parties. They will further maintain and utilize application and programming documents in the development of code, recommend changes in development, maintenance and system standards, and create appropriate deliverables and develop application implementation plans throughout the life cycle. The key responsibilities of the role will be:

• Developing code for TSYS Software independently or with support from Team Leader using various tools and owning responsibility for quality assurance of their development.
• Solving client software issues and supporting the client software life cycle.
• Performing corrective measures for code deficiencies and escalating more complex issues as necessary.
• Following established coding standards and development best practices.
• Work with Agile framework methodology and participate in Agile ceremonies.
• Learning from experienced engineers and gradually increasing ownership of solutions and technical deliverables.

What you bring:

• 0-4+ years experience with hands-on software developing and testing.
• Educated to degree level (e.g. BSc, MSc, B Tech) in an IT related subject such as Computer Science or MIS.
• Good knowledge of Java Spring Boot/Spring Batch gained through academic, personal or professional projects. .
• Good understanding of Object-Oriented programming concepts.
• Coding skills in the procedural language for at least one database engine.
• Basic Knowledge of Database Concepts and SQL.
• Excellent spoken and written English communication skills.
• Flexibility to occasionally work as part of a rotational 24 hour on-call programme.
• Flexibility (in the future) to travel to client premises and undertake payment scheme certifications, onsite installation and client training, user acceptance testing support, act as floor walker and software expert during client visitations.

Added bonus if you have:

• Basic Knowledge on UNIX/Linux Operating Systems.
• Technical skills in Oracle Database Development (i.e., PL/SQL), Oracle Performance Tuning.
• Knowledge to DevOps tools like Jenkins, Docker, Kubernetes etc.
• Knowledge to Cloud environments, AWS.
• Kafka distributed events steaming.
• Good knowledge and understanding of REST API’s.
• AI skills and capabilities.

What we offer you:

• A work environment built on collaboration, flexibility and respect
• Varied and challenging work to help you grow your skillset
• Competitive salary and attractive range of benefits designed to help support your lifestyle and wellbeing, including:
  • Private medical insurance for you and your family, non-contributory, in and out patient cover
  • A well-established, strong provident fund
  • Life insurance (3x base salary)
  • 21 days’ holiday increasing with length of service, plus public / bank holidays 
  • Flexible working (hybrid model – part from home, part from office)
  • Wellbeing initiatives with access to support services
  • On-site subsidized canteen
  • Modern offices opposite the Mall of Cyprus with gym and showers, games room (pool table, table tennis, darts, table football, PlayStation) & prayer/meditation room
  • Mall of Cyprus Store discounts
  • Regular social events and charitable initiatives to give back to our community.

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is EUR 27,550.00 – 35,820.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process. 

To apply for this position, please visit our website https://careers.fisglobal.com and apply through the online system. All applications will be treated in the strictest confidence.

DevOps Engineer

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

PRIME DevOps is the team responsible for our CLOUD implementations. The team provides and manages both the infrastructure and the surrounding automation required for our applications to operate in the cloud. It works closely not only with other internal teams but with existing and potential clients, ensuring a smooth onboarding process.

What you will be doing:

Along with the rest of the DevOps team, you will be responsible to maintain and enhance our architecture and define the roadmap and operations of the DevOps team in relation to automation, Kubernetes, Kafka and other related technologies for our development and client production infrastructure. You will work on building, scaling, and monitoring such services in relation to our applications (PRIME) and making our infrastructure highly available.

The key responsibilities of the role will be:

• Automate new requests
• Support our existing CLOUD infrastructure (EKS / MSK / S3 / EC2)
• Support and enhance our existing framework stack (automation, pipelines)
• Support our existing CLOUD implementations and be part of the new launches
• Support our internal application teams as well our clients

What you bring:

• Bachelor’s degree in Computer Science or a related area
• Basic understanding of cloud computing (preferably AWS)
• Basic understanding of RestAPIs
• Hands-on experience with the following:
• GIT (either Bitbucket or GitHub)
• Shell scripting (Bash and/or PowerShell)

Added bonus if you have:

• 1+ year in DevOps or application development role
• Knowledge of containerization like Kubernetes, Docker
• Kafka
• Basic understanding of the TLS setup
• Jenkins pipelines / Groovy
• AWS CLI
• AWS Cloud Practitioner or AWS Solutions Architect or Certified Kubernetes Application Developer (CKAD) or Certified Kubernetes Administrator (CKA)
• Knowledge of Infrastructure as Code with terraform / CloudFormation.

What we offer you:

• A work environment built on collaboration, flexibility and respect
• Varied and challenging work to help you grow your skillset
• Competitive salary and attractive range of benefits designed to help support your lifestyle and wellbeing, including:
  • Private medical insurance for you and your family, non-contributory, in and out patient cover
  • A well-established, strong provident fund
  • Life insurance (3x base salary)
  • 21 days’ holiday increasing with length of service, plus public / bank holidays
  • Flexible working (hybrid model – part from home, part from office)
  • Wellbeing initiatives with access to support services
  • Modern offices opposite the Mall of Cyprus with gym and showers, games room (pool table, table tennis, darts, table football, PlayStation) and prayer/meditation room
  • Store discounts
  • Regular social events and charitable initiatives to give back to our community.

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is EUR 27,550.00 – EUR 36,000.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

To apply for this position, please visit our website https://careers.fisglobal.com and apply through the online system. All applications will be treated in the strictest confidence.

Software Engineer (Junior, Mid-Level or Senior)

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

PRIME Technology (InterActiv ACS) team is designing, developing and supporting the implementation of 3D-Secure applications (primarily ACS) for Issuer banks and FIS datacenters.

What you will be doing:

Our Software Engineers are responsible for coding, debugging, maintaining, supporting, implementing and validating applications whilst collaborating and communicating with appropriate parties. They will further maintain and utilise application and programming documents in the development of code, recommend changes in development, maintenance and system standards, and create appropriate deliverables and develop application implementation plans throughout the life cycle.

The key responsibilities of the role will be:

• Developing code for TSYS Software independently using various tools and owning responsibility for quality assurance of their development.
• Solving client software issues and supporting the client software life-cycle.
• Performing corrective measures for code deficiencies and escalating alternative proposals as necessary.
• Communicating and enforcing coding standards
• Performing peer code reviews.
• Datacenter/Platform operation support.

Applications are welcome from candidates at Junior, Mid-Level and Senior levels. While the core responsibilities of the role remain the same, the scope, complexity of assignments, level of autonomy and degree of technical leadership will vary depending on the level at which the position is filled.

What you bring:

• Educated to degree level in a relevant subject such as Computer Science, MIS, or related work experience in lieu of a degree
• Experience in C#/Java, HTML, CSS, ASP.NET, MVC and concepts of RESTful APIs.
• Experience with version control tools, such as Git, to manage and collaborate on codebases
• Familiar with agile methodologies such as Scrum and Kanban
• Adaptability and willingness to learn new technologies and tools
• Good communication and teamwork skills, with the ability to work effectively in a collaborative environment
• Excellent spoken and written English communication skills

What we offer you:

• A work environment built on collaboration, flexibility and respect
• Varied and challenging work to help you grow your skillset
• Competitive salary and attractive range of benefits designed to help support your lifestyle and wellbeing, including:
  • Private medical insurance for you and your family, non-contributory, in and out patient cover
  • A well-established, strong provident fund
  • Life insurance (3x base salary)
  • 21 days’ holiday increasing with length of service, plus public / bank holidays
  • Flexible working (hybrid model – part from home, part from office)
  • Wellbeing initiatives with access to support services
  • Modern offices opposite the Mall of Cyprus with gym and showers, games room (pool table, table tennis, darts, table football, PlayStation) and prayer/meditation room
  • Store discounts
  • Regular social events and charitable initiatives to give back to our community.

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is EUR 27,000.00 - EUR 37,000.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

To apply for this position, please visit our website https://careers.fisglobal.com and apply through the online system. All applications will be treated in the strictest confidence.

Senior Business Analyst

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

PRIME Business Solution Architect team is a team of passionate Business & Functional Consultants managing the Requirements Elicitation & Management (Discovery) process for PRIME Implementations.

What you will be doing:

You will lead the delivery of complex credit card migration programmes while owning the end‑to‑end requirements and solution design. You will work closely with clients and senior stakeholders to shape efficiently, best‑practice outcomes and ensure strong governance throughout while negotiating with the intention of achieving the best suited solution approach for clients and FIS. Acting as a bridge between business and technology, you will guide teams, remove obstacles, and ensure solutions are clearly defined, validated, and successfully implemented.

The key responsibilities of the role will be:

• You will lead and manage the business requirements elicitation & management process for major projects, primarily migration portfolios, new client greenfield launches and major system upgrades.
• You will have overall accountability and responsibility for the requirements phase of the project while you may also lead and manage in a matrix management manner a team of business consultants for assigned projects and be responsible for assigning, directing and monitoring the work. 
• You will work with senior stakeholders within FIS and Client organisations and build and maintain strong relationships and ensure proper governance and management is in place. 
• You will define client needs, advise/consult on best practice solutions for meeting the needs and improving efficiency and effectiveness of the client's future state. 
• You will guide and support clients and internal teams during the life cycle of the project including but not limited to requirement gathering and documentation, requirements management, analysis and requirement/solution validation while eliminating barriers and directing resources as needed.
• You will provide system/product consultancy support to clients and educate clients on system features and functionality where required including managing expectations and needs of clients regarding the functionality of the solution and making recommendations about the usage where appropriate.

What you bring:

• Educated to degree level in Computer Science, MIS or Business-related field
• 8+ years relevant experience in business requirements analysis, gathering, documentation and validation for software projects.
• Experience in the Card Payments industry. 
• Experience in matrix management, leading and managing a group of Business Analysts.
• Experience in a client advisory/consultancy role in an IT environment.
• Conversant with Productivity tools like MSWord/Google Docs, MS Excel/Google Sheets, MS PowerPoint/Google Slides, MS Visio/Lucid Charts. 
• Ability to communicate clearly and concisely and to interact with both Business and IT partners to define, understand and evaluate business requirements
• Must be a team player with excellent interpersonal and relationship skills
• Flexibility to travel to client premises
• Excellent spoken and written English communication skills.

Added bonus if you have:

• Understanding of data structures
• Previous experience in FIS PRIME card management systems or similar card management systems.
• Experience in large scale projects, such as a portfolio conversion of a product launch.
• Professional experience working with end-users to meet business needs.
• Professional experience demonstrating transferable skills for business analysis.
• Working towards or in possession of a business analysis professional qualification e.g. IIBA or BCS).
• Experience with the use of common AI tools.

What we offer you:

• A work environment built on collaboration, flexibility and respect
• Varied and challenging work to help you grow your skillset
• Competitive salary and attractive range of benefits designed to help support your lifestyle and wellbeing, including:
  • Private medical insurance for you and your family, non-contributory, in and out patient cover
  • A well-established, strong provident fund
  • Life insurance (3x base salary)
  • 21 days’ holiday increasing with length of service, plus public / bank holidays
  • Flexible working (hybrid model – part from home, part from office)
  • Wellbeing initiatives with access to support services
  • Modern offices opposite the Mall of Cyprus with gym and showers, games room (pool table, table tennis, darts, table football, PlayStation) and prayer/meditation room
  • Store discounts
  • Regular social events and charitable initiatives to give back to our community.

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is EUR 35,710,00 – 57,140.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

To apply for this position, please visit our website https://careers.fisglobal.com and apply through the online system. All applications will be treated in the strictest confidence.

We are hiring!  Join our team!

Revenue Integrity & Data Analyst

Cyprus Airways is seeking an experienced and highly analytical Revenue Integrity & Data Analyst to join our team and support the Revenue Integrity function by managing and optimising data sources, maintaining analytical datasets and databases, ensuring data quality and reliability, and enabling efficient reporting and data-driven decision-making across the organisation.

If you wish to join us and you believe that you are a suitable candidate based on the requirements below, submit your application at the latest by Thursday, 27 August 2026. 

Main Duties and Responsibilities:

• Develop, maintain, and optimise SQL databases, data models, and analytical datasets.
• Design, build, and maintain Power BI dashboards, reports, and business intelligence solutions.
• Analyse commercial and operational data to identify trends, anomalies, revenue leakage, and process improvement opportunities.
• Support Revenue Integrity investigations, reconciliation activities, and revenue assurance processes.
• Automate reporting and data validation.
• Develop data integrations between airline commercial systems.
• Support Revenue Management, Accounting, and Finance with analytical insights. 

ü  Qualifications & Experience

• Bachelor’s degree in Data Analytics, Computer Science, Information Systems, Mathematics, Statistics, Business Analytics, Finance, or a related field.
• Relevant professional certifications in data analytics, business intelligence, databases, or cloud technologies will be considered an advantage.
• Very good verbal and written communication skills in Greek and English. Knowledge of Russian, French and Italian languages will be considered an advantage
• Computer skills
• Strong team working ability
• EU citizenship is a must  

ü  Required Skills:

• Strong knowledge and practical experience with SQL and database development.
• Proven experience in Microsoft Power BI, including:
  • Data modelling
  • DAX
  • Power Query
  • Dashboard development
• Advanced proficiency in Microsoft Excel.
• Strong analytical thinking and problem-solving skills.

  üPreferred Skills & Experience

The following will be considered an advantage:

• Experience with airline commercial systems, including:
  • Passenger Service Systems (PSS)
  • Global Distribution Systems (GDS)
  • Departure Control Systems (DCS)
  • Revenue Integrity platforms
• Knowledge of Microsoft Fabric, Azure SQL, or SQL Server environments.
• Experience with APIs, data integration, and automated data workflows.
• Knowledge of Python for data analysis and automation.
• Previous experience in the aviation industry or another revenue-driven environment.

Candidate Profile

The successful candidate should demonstrate:

• Strong analytical thinking.
• Ability to investigate complex business issues.
• Ability to identify root causes rather than simply produce reports.
• Attention to detail.
• Capability to transform data into actionable business recommendations. 

Benefits:

• Staff Travel Tickets: Eligible Employees are entitled to staff travel tickets in accordance with company policy. 
• Medical Scheme: Employees are provided access to a medical coverage plan, ensuring healthcare support for themselves & their dependents
• Professional Development: Support for career growth through training programs, and learning opportunities aligned with their role & development goals.
• Other Benefits: Access to employee discounts program, promoting well-being & work-life balance

To apply:

Through our website www.cyprusairways.com with reference number CY05122-Revenue Integrity & Data Analyst

Only short-listed candidates will be invited for an interview.  

 Exelsys - Online Job Application

Technical Account Manager Lead

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate, and above all fun.

About the team:

PRIME Processing Change Management is the team responsible for evaluating client requirements, assessing business and technical needs, and providing guidance on the most appropriate delivery approach. The team works closely with stakeholders to determine whether requested enhancements can be achieved through existing system configuration or require application development and change. In doing so, they help ensure solutions are aligned with business objectives, operational efficiency, and platform capabilities.

What you will be doing:

As a Technical Account Manager Lead, you will manage high-value technical accounts and advise clients on technical solutions. You will lead client and internal discussions, support business requirements gathering, assess needs against system functionality, and guide account-specific technical strategies.

The key responsibilities of the role will be:

• Lead technical discussions with clients, Relationship Managers and internal teams, acting as a trusted advisor on complex account needs and solution options.
• Develop and implement account-specific technical strategies that support client goals, long-term roadmap, and account growth opportunities.
• Lead business requirements gathering and gap analysis, ensuring client needs are clearly understood and assessed against current system functionality and product capabilities.
• Use deep knowledge of system functionality, payment processing, and FIS solution capabilities to advise clients, shape product pipeline discussions, and support decision-making.
• Coordinate cross-functional activity with delivery, product, sales and other stakeholders to advocate for product enhancements aligned to client needs.
• Provide guidance, mentorship, and technical support to colleagues while leading initiatives or account-related activities with a high degree of autonomy.

What you bring:

• Bachelor’s degree, preferably in Business, Computer Science or a related area, or equivalent experience.
• 7+ years’ relevant experience in technical account management, client-facing technology, payments, software or IT environments.
• Strong business requirements gathering and gap analysis skills, with the ability to assess requirements against current system functionality.
• Deep understanding of system functionality, product capabilities and technical solutioning in a client-facing environment.
• Excellent communication, influencing and stakeholder management skills, with the ability to lead discussions with clients and internal teams.
• Strong judgement, autonomy, and the ability to guide others, lead initiatives, and manage complex priorities.

Added bonus if you have:

• Experience in the payment systems industry or payment processing environment.
• Account management experience supporting regional or international clients.
• Experience working with delivery, product, sales, or software development teams.
• Advanced MS Excel skills.
• Availability to travel to client sites when required.

What we offer you:

• A work environment built on collaboration, flexibility and respect
• Varied and challenging work to help you grow your skillset
• Competitive salary and attractive range of benefits designed to help support your lifestyle and wellbeing, including:
  • Private medical insurance for you and your family, non-contributory, in and out patient cover
  • A well-established, strong provident fund
  • Life insurance (3x base salary)
  • 21 days’ holiday increasing with length of service, plus public / bank holidays
  • Flexible working (hybrid model – part from home, part from office)
  • Wellbeing initiatives with access to support services
  • Modern offices opposite the Mall of Cyprus with gym and showers, games room (pool table, table tennis, darts, table football, PlayStation) and prayer/meditation room
  • Store discounts
  • Regular social events and charitable initiatives to give back to our community.

FIS is committed to providing its employees with exciting career opportunities and competitive compensation. The pay range for this full-time position is EUR 35,000.00 – EUR 46,420.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

To apply for this position, please visit our website https://careers.fisglobal.com and apply through the online system. All applications will be treated with the strictest confidence.

Technical Account Manager Senior

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate, and above all fun.

About the team:

PRIME Processing Change Management is the team responsible for evaluating client requirements, assessing business and technical needs, and providing guidance on the most appropriate delivery approach. The team works closely with stakeholders to determine whether requested enhancements can be achieved through existing system configuration or require application development and change. In doing so, they help ensure solutions are aligned with business objectives, operational efficiency, and platform capabilities.

What you will be doing:

As a Technical Account Manager Senior, you will manage assigned technical accounts, ensuring client satisfaction and alignment with service delivery standards. You will act as a trusted advisor and technical expert, helping clients clarify their business needs, understand system functionality and progress their technical priorities.

The key responsibilities of the role will be:

• Act as the primary technical contact for assigned clients, working closely with the Relationship Manager and internal teams.
• Develop and maintain strong client relationships, acting as a trusted advisor and technical expert.
• Engage with clients to understand their strategic goals, business needs and technical requirements, including preliminary requirements gathering before formal project initiation.
• Use a strong understanding of system functionality, product capabilities and payment processing to help shape client pipeline, roadmap and solution discussions.
• Coordinate with delivery, product, sales and other internal teams to address client requirements and advocate for product improvements aligned to client needs.
• Support account growth opportunities through technical expertise.

What you bring:

• Bachelor’s degree, preferably in Business, Computer Science or a related area, or equivalent experience.
• Minimum 5 years’ relevant experience in technical account management, client-facing technology, payments, software, or IT environments.
• Strong understanding of business requirements, gathering and ability to translate client needs into clear technical requirements.
• Ability to understand system functionality and explain product capabilities, constraints and solution options to clients and internal stakeholders.
• Excellent relationship management, communication and stakeholder management skills, with a proactive and collaborative approach.
• Strong analytical skills, sound judgement, and the ability to manage priorities with limited supervision.

Added bonus if you have:

• Experience in the payment systems industry or payment processing environment.
• Account management experience supporting regional or international clients.
• Experience working with delivery, product, sales, or software development teams.
• Advanced MS Excel skills.
• Availability to travel to client sites when required.

What we offer you:

• A work environment built on collaboration, flexibility and respect
• Varied and challenging work to help you grow your skillset
• Competitive salary and attractive range of benefits designed to help support your lifestyle and wellbeing, including:
  • Private medical insurance for you and your family, non-contributory, in and out patient cover
  • A well-established, strong provident fund
  • Life insurance (3x base salary)
  • 21 days’ holiday increasing with length of service, plus public / bank holidays
  • Flexible working (hybrid model – part from home, part from office)
  • Wellbeing initiatives with access to support services
  • Modern offices opposite the Mall of Cyprus with gym and showers, games room (pool table, table tennis, darts, table football, PlayStation) and prayer/meditation room
  • Store discounts
  • Regular social events and charitable initiatives to give back to our community.

FIS is committed to providing its employees with exciting career opportunities and competitive compensation. The pay range for this full-time position is EUR 25,000.00 – EUR 35,710.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

To apply for this position, please visit our website https://careers.fisglobal.com and apply through the online system. All applications will be treated with the strictest confidence.