Release Management Analyst

Be part of our international team, apply today and join our award-winning Fortune 500® company!

We are excited to announce an opportunity has arisen for a Release Management Analyst to join our Product Releases team in Nicosia.

The Release Management Analyst will be responsible for ensuring the timely scheduling and deployment of application change in accordance with our main product’s Release Management methodology / process and in line with its release calendar and any ad-hoc releases.

Key responsibilities include:

• Creating the schedule and agenda detailing pending deployments and confirming status of completed deployments
• Ensuring ticket creation, approval and scheduling for each deployment and ensuring reports and documentation are obtained within timescales
• Supporting the process for issues raised in a deployment, ensuring appropriate team members are called in to assist and escalation procedures followed
• Acting as a primary point of reference to ensure an effective flow of information to stakeholders
• Liaising with all stakeholders regularly to deal with queries and develop an ongoing working relationship
• Setting up new clients utilising Release Management services and interacting with other teams ensuring any prerequisites e.g. release notes, testing, sign-offs, are completed in a timely manner. This includes sharing documentation, training and attending meetings.

Essential requirements:

• Bachelor’s degree in IT related field or additional experience in lieu of degree.
• Typically minimum 2 years relevant experience.
• Understanding of the software releases cycle.
• Ticketing system knowledge (ideally JIRA).
• Know how to follow the annual calendar plan.
• Setup & participate in calls to review patch readiness.
• Available in monitoring the deployments.
• Be ready to participate in the 24x7 scheme for adhoc deployments.
• Excellent communication skills and English language (verbal and written).

Desirable requirements:

• JIRA Dashboards
• Jenkins Pipelines
• Bitbucket
• Google Workspace apps

TSYS offers structured career development, supported by training that provides the opportunity to learn and develop.

In addition to a competitive salary, you’ll have access to an excellent benefits package, including:

• Private medical insurance for you and your family, non-contributory, in and out patient cover
• A well-established, strong provident fund
• Life insurance (3x base salary)
• 21 days’ holiday increasing with length of service, plus 14 public / bank holidays
• Flexible working (hybrid model – part from home, part from office)
• Wellbeing initiatives with access to support services
• On-site subsidized canteen
• Modern offices opposite the Mall of Cyprus with gym and showers, games room (pool table, table tennis, darts, table football, play station) & prayer/meditation room
• Store discounts
• Regular social events and charitable initiatives to give back to our community.

To apply for this position, please visit our website www.globalpayments.com/about-us/careers and apply through the online system. All applications will be treated in the strictest confidence.

Technical Account Manager

Be part of our international team, whether you are starting your career or looking for professional growth, apply today and join our award-winning Fortune 500® company!

An exciting new opportunity has arisen for a Technical Account Manager to join our international team in Cyprus to look after our clients in the region. The successful candidate will be responsible for fostering and maintaining strong client relationships, acting as a trusted advisor and technical expert. Proactively engage with clients to understand their business goals, technical requirements and help shape their pipeline. With deep knowledge of TSYS products and services, Technical Account Manager provides technical guidance, troubleshooting, and education on best practices.

Key responsibilities of the role are

• Act as the primary technical contact for assigned clients, working closely with the Relationship Manager.
• Develop and maintain strong relationships with assigned clients, acting as their trusted advisor and technical expert.
• Gain insights into their strategic goals and long-term vision of the assigned clients.
• Actively engage in discussions to help shape clients' product pipeline and roadmap by offering industry insights, best practices, and TSYS solution capabilities.
• Collaborate with internal teams (e.g., delivery, product, sales) to address client requirements.
• Advocate for the client within the organization to ensure that product improvements and enhancements align with their needs.
• Identify opportunities to upsell or cross-sell additional products and services to maximize client value.
• Preliminary discussions with the client to assist in clarifying business needs and establishing requirements prior to formal project initiation.
• Act as an additional point of client contact to the Relationship Manager

Essential Qualifications and Skills:

• Bachelor's Degree, preferably in Business, Computer Science or related area
• Experience in a software development environment. Preferably software or IT background.
• Account management experience in the Payment Systems industry would be a plus
• Payment processing knowledge
• Good networking and people skills with a proactive approach to relationships
• Strategic thinker, able to operate at all levels of the organization
• Must be a team player with excellent interpersonal and relationship skills
• Extensive experience with MS Excel/Google sheets
• Availability to travel to client sites
• Excellent spoken and written English communication skills.

TSYS offers structured career development, supported by training that provides the opportunity to learn and develop.

In addition to a competitive salary, you’ll have access to an excellent benefits package, including:

• Private medical insurance for you and your family, non-contributory, in and out patient cover
• A well-established, strong provident fund
• Life insurance (3x base salary)
• 21 days’ holiday increasing with length of service, plus 14 public / bank holidays
• Flexible working (hybrid model – part from home, part from office)
• Wellbeing initiatives with access to support services
• On-site subsidized canteen
• Modern offices opposite the Mall of Cyprus with gym and showers, games room (pool table, table tennis, darts, table football, play station) & prayer/meditation room
• Store discounts
• Regular social events and charitable initiatives to give back to our community.

To apply for this position, please visit our website www.globalpayments.com/about-us/careers and apply through the online system. All applications will be treated in the strictest confidence.

Position: Cyber Defence & Resilience Penetration tester | Assistant Consultant/Consultant | Cyber

Our Cyber team is seeking to recruit a dynamic and high calibre professional to join us as a Penetration tester, at the level of Assistant Consultant/Consultant, in our Nicosia or Limassol Office.

At Deloitte, every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realise your full potential.

The Team
The Cyber team helps protect our clients by assessing their digital landscape and identify and remediate vulnerabilities or misconfigurations therefore minimize their exposure to cyber-attacks. Do you thrive in a fast-paced environment? Are you a team player who likes to work on different types of projects with clients in various industries? Are you a problem solver, who pays attention to the smallest details? Are you a professional who seeks to make an impact? If so, Deloitte could be the place for you! Join the team and focus on applying technical experience and a value driven methodology to help clients identify key challenges and implement solutions to drive meaningful change.

The Role
The role is a unique opportunity to broaden your knowledge, develop your global insights, build your cross-cultural competencies and skills, expand your network, and ultimately advance your career and personal growth in an increasingly borderless world. Borders don’t exist at Deloitte, so get ready to go far and wide with us!
The successful candidate will be primarily involved in the following:
•Perform penetration tests on numerous platforms and technologies, such as web, mobile and infrastructure penetration tests to identify and mitigate security vulnerabilities
•Simulate social engineering assessments and sophisticated cyber-attacks to evaluate the effectiveness of security measures
•Conduct regular vulnerability assessments on different types of network infrastructure and network equipment by scanning and analyzing them
•Prepare comprehensive and clear reports on security findings with actionable recommendations for remediation
•Effectively present and communicate findings and vulnerabilities to varying technical and business audiences
•Team up with a group of cyber security specialists to contribute to the development of tools, methodologies, and best practices for penetration testing
•Stay up to date with the latest security trends, vulnerabilities and tools and maintain working knowledge of advanced threat actor tactics, techniques and procedures, to emulate these to assess vulnerability and risk
•Contribute to the team’s knowledge base by documenting new vulnerabilities and attack techniques

Requirements
•Undergraduate degree in Computer Science, Information Technology, Cybersecurity, and/or other related disciplines
•Postgraduate degree in Computer Science, Information Technology, Cybersecurity, and/or other related disciplines will be considered as an advantage
•Certifications such as OSCP, OSEP, CRTO or similar will be considered as an advantage
•Proven experience in CTF competitions or online CTF platforms
•Up to two years of relevant experience
•Knowledge of security tools such as Metasploit, Nmap, Wireshark, Burp Suite, and other tools used for penetration testing.
•Understanding of networking protocols
•A passion for identifying and exploiting vulnerabilities
•Flexible and adaptive to support a dynamic environment with diverse stakeholders
•Solid customer orientation with ability to confidently represent the Firm and establish trust relationships to positively impact the security posture
•Analytical and problem-solving skills with a can-do attitude and a strong ability to think laterally
•Commitment to quality and on-schedule delivery; and a proven ability to establish and meet milestones and deadlines
•Capable of simultaneously managing assigned tasks for multiple projects
•Presentation skills
•Excellent command of the Greek and English languages, both verbal and written

Benefits
•Competitive remuneration package
•Provident Fund
•Medical coverage and life insurance
•Continuous professional development and accelerated career growth
•Global mobility opportunities and international experience
•Flexible Working
o Flexible hours and hybrid working (adapted to team-specific operational requirements)
o Friday afternoon off throughout the year
o 34-hour week between July-September, including 2 afternoons off on Wednesday and Friday
o Public Holidays falling on weekends given as paid Wellbeing Day off on the Friday before
o Dress for your day
o Special types of leave
•Physical & Mental Wellness
o Deloitte Employee Assistance Program, providing 24/7/365 specialist counselling support
o Neck massage, pilates and dance classes
o Sports teams
•For Working Parents:
o Working Parents Flexible/Reduced Hours Scheme
o Prenatal & Postpartum Support Program
o Lactation room
o New Dad Leave
•Wedding & New Baby gifts
•Free parking

Applications
All applications will be treated with the strictest confidentiality. Interested applicants should apply through Cydeloittecareers.com selecting the specific vacancy under ‘Vacancies at Deloitte’

The Role
The successful candidate’s key responsibilities include, but are not limited to:
•An IT Specialist supporting the Firm’s audit function and other assurance engagements.
•Evaluate IT General Controls (ITGC) and IT Application Controls (ITAC)
•Plan and execute the activities of IT audit engagement for a variety of clients including testing over Data centre and Network Operations, Access Security and Systems Change Management.
•Identifies and evaluates complex business and technology risks, controls that address risks, and related opportunities for internal control improvement.
•Review IT policies, system configurations, and user access management controls.
•Analyses and understands how organisations, processes, internal controls and IT systems work.
•Audits regulatory reporting and ensures IT compliance against regulations, standards and good practices.
•Document IT audit findings and recommend process improvements.
•Any other duties relevant to the role;

In this role, the successful candidate will be expected to act as an individual contributor, delivering high quality work with guidance from senior team members.
Requirements
•Undergraduate and/or Postgraduate degree from a reputable University in Computer Science or related disciplines.
•Any previous work experience in a similar role will be considered an advantage.
•Ability to work effectively in a team environment.
•Self-motivated with a strong sense of ownership and accountability
•Ability to work under pressure and achieve results, whilst maintaining a client focused approach
•Excellent analytical and report writing skills.
•Excellent organizational and planning skills
•Strong multitasking, troubleshooting and problem-solving skills.
•Strong computer literacy, including Microsoft Word, Excel, Power Point
•Excellent command of the Greek and English languages, both verbal and written

Benefits
•Competitive remuneration package
•Provident Fund
•Medical coverage and life insurance
•Continuous professional development and accelerated career growth
•Global mobility opportunities and international experience
•Flexible Working
oFlexible hours and hybrid working (adapted to team-specific operational requirements)
oFriday afternoon off throughout the year
o34-hour week between July-September, including 2 afternoons off on Wednesday and Friday
oPublic Holidays falling on weekends given as paid Wellbeing Day off on the Friday before
oDress for your day
oSpecial types of leave
•Physical & Mental Wellness
oDeloitte Employee Assistance Program, providing 24/7/365 specialist counselling support
oNeck massage, pilates and dance classes
oSports teams
•For Working Parents:
oWorking Parents Flexible/Reduced Hours Scheme
oPrenatal & Postpartum Support Program
oLactation room
oNew Dad Leave
•Wedding & New Baby gifts
•Free parking

Applications
All applications will be treated with the strictest confidentiality. Interested applicants should apply through Cydeloittecareers.com selecting the specific vacancy under ‘Vacancies at Deloitte’.

EPAM is looking for a Junior Business Analyst to join our dynamic multi-disciplinary team of engineers, architects, designers and strategists in collaboration with one of our insurance industry clients. In this role, you will contribute to the development of a cutting-edge business application that streamlines the end-to-end underwriting process—from request registration, calculation and risk assessment to final approval.

With its modular design and ability to operate as an independent solution or integrate into existing legacy systems, this project offers an exciting opportunity to apply your business analysis knowledge and problem-solving skills while gaining experience in innovative PaaS and SaaS solutions.

Based in our Cyprus office in a hybrid setup, this is your chance to make a meaningful impact in a forward-thinking environment.

#LI-DNI

Responsibilities

• Elicit, analyze and manage requirements from stakeholders
• Communicate and facilitate discussions with stakeholders (product owners, business analysts from different countries and companies: US, Switzerland, India, Poland, Belarus)
• Possess and manage the Product Backlog by defining, prioritizing and refining tasks
• Possess a deep understanding of the product structure, business processes and data model
• Conduct Product Backlog refinement/grooming sessions to clarify and update requirements, decompose tasks and formulate acceptance criteria
• Assist the development team in interpreting and clarifying requirements, decomposing tasks and formulating acceptance criteria
• Build and maintain the project documentation
• Help the QA team with manual and acceptance testing

Requirements

• Minimum of 2 years of experience as a system or business analyst
• Proficiency in working with specifications, writing user stories and acceptance criteria, as well as experience in conducting requirements elicitation, analysis and management
• Understanding of requirements lifecycle and requirements quality criteria
• Experience in business process and data modeling
• Ability to build, compose and structure the project documentation
• Understanding the software development lifecycle
• Technical background with an understanding of microservice architecture, RESTful APIs and database design
• Excellent communication and analytical skills

We offer

• Private healthcare insurance
• Global travel medical and accident insurance
• Regular performance assessments
• Referral bonuses
• Family friendly initiatives
• Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more

APPLY: Junior Business Analyst in Nicosia, Cyprus - Apply Today!

Essential requirements for the role:

●  4+ years in application development role / DevOps

●  Ability to debug complicated script sequences

●  Good understanding of cloud computing (preferably AWS)

●  Good understanding of RestAPIs

●  ​Hands-on experience with the following:

○      Jenkins pipelines

○      Building & using Docker images

○      GIT (either Bitbucket or GitHub)

○      Shell scripting (Bash and/or PowerShell)

 Nice to have:

●      3+ year in DevOps

●      RDS (Oracle / MemoryDB / Redis)

●      Knowledge of containerization orchestrators like Kubernetes

●      Kafka / AWS MSK

●      Good understanding of the TLS setup

●      AWS CLI

●      AWS Solutions Architect or Certified Kubernetes Application Developer (CKAD) or Certified Kubernetes Administrator (CKA)

●      Knowledge of Infrastructure as Code with terraform / Cloudformation.

The successful candidate should also have the following experience and skills:

●      Educated to degree level (e.g., BSc, MSc, MCA, BCA, B Tech) in an IT related subject such as Computer Science or MIS

●      Good communication skills - ability to communicate clearly and concisely in English language, both verbally and in writing, and to interact with both Business and IT partners to define, understand and evaluate business requirements and resolve production issues

●      Ability to work competently, accurately, and professionally in a changeable & time critical environment and ultimately meet deadlines

●      Superior analytical and problem-solving skills - ability to gather and analyze information and draw logical conclusions while identifying the root cause of problems and providing options for resolution. Detail oriented individual. Easily motivated with a solid work ethic

●      Diagnose, troubleshoot, and provide technical support on system and related technology issues

●      Flexibility to work as part of a rotational 24 hour on-call program

●      Actively contribute with ideas and suggestions to improve both technical knowledge base and organizational processes.

TSYS offers structured career development, supported by training that provides the opportunity to learn and develop.

In addition to a competitive salary, you’ll have access to an excellent benefits package, including:

• Private medical insurance for you and your family, non-contributory, in and out patient cover
• A well-established, strong provident fund
•  Life insurance (3x base salary)
• 21 days’ holiday increasing with length of service, plus 14 public / bank holidays
• Flexible working (hybrid model – part from home, part from office)
• Wellbeing initiatives with access to support services
• On-site subsidised canteen
• Modern offices opposite the Mall of Cyprus with gym and showers, games room (pool table, table tennis, darts, table football, play station) & prayer/meditation room
• Store discounts
• Regular social events and charitable initiatives to give back to our community.

To apply for this position, please visit our website www.globalpayments.com/about-us/careers and apply through the online system. All applications will be treated in the strictest confidence.

Project Manager (Different Levels)

Be part of our international team, whether you are starting your career or looking for professional growth, apply today and join our award-winning Fortune 500® company!

We are excited to announce that we are looking for experienced Project Managers (all levels of experience) to join our Program Implementation team or Project Management team based in Nicosia, Cyprus. The teams are responsible for ensuring the success of Implementation and Migration Programs, or other projects undertaken by the company, both internally and commercially with our growing worldwide client base.

Key responsibilities include:

• Lead global Projects of varying scale through all aspects of their end-to-end lifecycle working with clients, internal teams and external partners.
• Ensure effective elicitation of requirements and formulation of fit for purpose solutions along with relevant implementation strategies which are agreed with all parties.
• Define the project / program plan baseline and ensure appropriate monitoring and control during project / program execution so the project / program is delivered within baseline scope, time, budget and quality dimensions.
• Build lasting relationships with internal and/or external client stakeholders, including senior sponsors, to ensure ongoing alignment and ultimately satisfaction with delivery outcomes.
• Use industry best practices and project / program management methodologies to implement effective governance and optimise performance.
• Deal with orchestrating cross functional teams, work scheduling and prioritisation, communications and reporting, issue, risk, stakeholder and change management etc. in order to successfully meet the program’s objectives.

Required qualifications and skills:

• 4-6+ years of proven end to end project / program management experience in the IT industry (preferably in the financial services/payment systems industry). Software implementation experience is considered key. 2+ years of Payments industry work experience – added advantage.
• Educated to degree level in a relevant subject such as Computer Science, MIS, Business or Finance.
• PMI PMP certified or equivalent.
• Experience and knowledge of application development methods and the software development lifecycle preferably with banking / payment applications.
• Experience managing multiple client projects / programs in a virtual and multi-national team environment with a track record of successful delivery.
• Demonstrated / proven ability to build relationships at different levels with a variety of stakeholders and lead multiple cross functional teams working under pressure.
• Experience with project management methodologies such as PMI and/or Prince 2.
• Experience creating and maintaining project and program documentation in accordance with enterprise standards e.g. Project / program plans, RAID logs, status reports, dashboards etc.
• Ability to direct program outcomes based on business objectives.
• Experience of working in a dynamic and fast paced environment.
• Experience of planning and implementing programs under contractual / commercial constraints.
• Excellent spoken and written English communication skills.
• Logical thinker with excellent analytical and problem-solving skills.
• Meticulous attention to detail.
• Strong ability to learn new technologies and proactively handle situations / tasks of wide-ranging complexity and risk.
• Flexibility to travel as required is a must.
• Flexibility to work unsociable hours with clients and teams in different time zones when required.
• PC skills including MS Office and MS Project.

TSYS offers structured career development, supported by training that provides the opportunity to learn and develop.

In addition to a competitive salary, you’ll have access to an excellent benefits package, including:

• Private medical insurance for you and your family, non-contributory, in and out patient cover
• A well-established, strong provident fund
• Life insurance (3x base salary)
• 21 days’ holiday increasing with length of service, plus 14 public / bank holidays
• Flexible working (hybrid model – part from home, part from office)
• Wellbeing initiatives with access to support services
• On-site subsidized canteen
• Modern offices opposite the Mall of Cyprus with gym and showers, games room (pool table, table tennis, darts, table football, play station) & prayer/meditation room
• Store discounts
• Regular social events and charitable initiatives to give back to our community.

To apply for this position, please visit our website www.globalpayments.com/about-us/careers and apply through the online system. All applications will be treated in the strictest confidence.

Business Systems Analyst (Different Levels)

Be part of our international team, apply today and join our award-winning Fortune 500® company!

An opportunity has arisen for a Business Systems Analyst to join our PRIME Business Solution Architect team. The team is responsible for managing and running the requirements phase for major implementations.

TSYS, a Global Payments company, is the world-leading issuer processing service provider, processing over 32 billion card transactions for 816 million accounts, on our TSYS consumer and commercial issuer processing.

Key responsibilities include:

• Lead and manage the business requirements elicitation & management process for major projects, primarily migration portfolios, new client greenfield launches and major system upgrades. They will have overall accountability and responsibility for the requirements phase of the project. May also lead and manage in a matrix management manner a team of business consultants for assigned projects and be responsible for assigning, directing and monitoring the work.
• Work with senior stakeholders within TSYS and Client organisations and build and maintain strong relationships and ensure proper governance and management is in place.
• Define client needs, advise/consult on best practice solutions for meeting the needs and improving efficiency and effectiveness of the client's future state. Guide and support clients and internal teams during the life cycle of the project including but not limited to requirement gathering and documentation, requirements management, analysis and requirement/solution validation while eliminating barriers and directing resources as needed.
• Provide system/product consultancy support to clients and educate clients on system features and functionality where required.  This will include managing expectations and needs of clients regarding the functionality of the solution and making recommendations about the usage where appropriate.

Essential requirements:

• 6-8+ years relevant experience in business requirements analysis, gathering, documentation and validation for software projects.
• Experience in the Card Payments industry. [Candidates with significant business requirements analysis in the card payment industry may be considered for more Senior Business Systems Analyst roles.]
• Experience in a client advisory/consultancy role in an IT environment.
• Educated to degree level in Computer Science, MIS or Business-related field
• Conversant with Productivity tools like MS Word/Google Docs, MS Excel/Google Sheets, MS PowerPoint/Google Slides, MS Visio/Lucid Charts. 
• Ability to communicate clearly and concisely and to interact with both Business and IT partners to define, understand and evaluate business requirements.
• Must be a team player with excellent interpersonal and relationship skills.
• Flexibility to travel to client premises.
• Excellent spoken and written English communication skills.

Desirable requirements for the role:

• Understanding of data structures.
• Previous experience in TSYS PRIME card management systems or similar card management systems.
• Experience in large scale projects, such as a portfolio conversion of a product launch.
• Professional experience working with end-users to meet business needs.
• Professional experience demonstrating transferable skills for business analysis.
• Working towards or in possession of a business analysis professional qualification e.g. IIBA or BCS).

TSYS offers structured career development, supported by training that provides the opportunity to learn and develop.

In addition to a competitive salary, you’ll have access to an excellent benefits package, including:

• Private medical insurance for you and your family, non-contributory, in and out patient cover
• A well-established, strong provident fund
• Life insurance (3x base salary)
• 21 days’ holiday increasing with length of service, plus 14 public / bank holidays
• Flexible working (hybrid model – part from home, part from office)
• Wellbeing initiatives with access to support services
• On-site subsidized canteen
• Modern offices opposite the Mall of Cyprus with gym and showers, games room (pool table, table tennis, darts, table football, play station) & prayer/meditation room
• Store discounts
• Regular social events and charitable initiatives to give back to our community.

To apply for this position, please visit our website www.globalpayments.com/about-us/careers and apply through the online system. All applications will be treated in the strictest confidence.

Product Development Manager

Be part of our international team, apply today and join our award-winning Fortune 500® company!

An opportunity has arisen for a Product Development Manager to join our PRIME Product team. The team is responsible for the Card Management Platform that TSYS is providing to licensing and processing clients around the world. Our clients are tier 1 banks in Europe, Latin America, Middle East and Asia.

TSYS, a Global Payments company, is the world-leading issuer processing service provider, processing over 32 billion card transactions for 816 million accounts, on our TSYS consumer and commercial issuer processing.

Key responsibilities include:

• Managing the process from product development to product launch, ensuring execution is in line with the agreed project plan, for small or moderately complex new product initiatives or existing product initiatives.
• Owning, managing, and communicating a product roadmap, including collaborating with delivery, sales, and relationship management teams to determine features prioritization, development, and ongoing costs of delivery, and market positioning. Manages the details of product backlog and ensures continual enhancements to existing products.
• For assigned products, develops the "go to market packaging" for existing products or smaller product initiatives and supports the "go to market" strategy on the new or more complex product initiatives. Collaborates with product marketing to develop product marketing strategies based on established product objectives, costs, and value proposition. Reviews research with product marketing to quantify value proposition for inputs to pricing analysis and marketing collateral.
• Developing business cases requiring minimal analytical skills for new product functionality to serve as inputs to decision-making, prioritization, pricing, and client value proposition.
• Maintaining knowledge of new trends and products within assigned areas.
• Participating in product concept and requirements workshops with clients and internal development teams in pursuit of product requirements, objectives, and architecture decisions. Documenting the requirements agreed in a format suitable for consumption by all audiences, including interactive review and feedback from clients and internal parties.
• For assigned products, supports the collaboration with technology architects and development team to validate detailed design, particularly to ensure that product objectives and key requirements are met and aligned with the market needs and the business unit strategy. Completes required documentation and provides design direction, testing support, and general assistance to the development team, as needed, during the execution phase of product development consisting of moderate complexities and scopes.
• Responsible for delivering tools for automating new institution onboarding on the TSYS platforms, by analyzing all the enhancements introduced on the platform. Collaborating with the technical and business teams to ensure the automation works seamlessly.
• Supporting the sales teams on new opportunities and participating in meetings as required. Participating in client meetings to provide updates on the product roadmap and discuss with the client potential opportunities.

Essential requirements:

• Bachelor's Degree, preferably in Business or Computer Science
• Typically minimum 6 years relevant experience in similar business product roles and/or external customer/market experience

• Experience in a software development environment. Preferably software or IT background. Direct experience with doing software development, testing and/or business analysis.
• Experience with Agile software products and delivery methodology.
• Extensive experience with MS Excel/Google sheets.
• Ability to communicate clearly and concisely and to interact with both Business and IT partners.
• Must be a team player with excellent interpersonal and relationship skills.
• Excellent spoken and written English communication skills.

TSYS offers structured career development, supported by training that provides the opportunity to learn and develop.

In addition to a competitive salary, you’ll have access to an excellent benefits package, including:

• Private medical insurance for you and your family, non-contributory, in and out patient cover
• A well-established, strong provident fund
• Life insurance (3x base salary)
• 21 days’ holiday increasing with length of service, plus 14 public / bank holidays
• Flexible working (hybrid model – part from home, part from office)
• Wellbeing initiatives with access to support services
• On-site subsidized canteen
• Modern offices opposite the Mall of Cyprus with gym and showers, games room (pool table, table tennis, darts, table football, play station) & prayer/meditation room
• Store discounts
• Regular social events and charitable initiatives to give back to our community.

To apply for this position, please visit our website www.globalpayments.com/about-us/careers and apply through the online system. All applications will be treated in the strictest confidence.

The Team

We work with some of the most recognisable organisations both locally in Cyprus and regionally, from well-known brands to key government and civic organisations who play important roles in our lives. At our core, we are a team of engineers who pride ourselves in designing, building and running best of breed technology solutions for all our clients. We are not afraid to ask “why” and always push to do things better. We are passionate about customers’ needs and points of view and we value their feedback. Thus, we all take responsibility to ensure we deliver the best possible experience for our clients.

To enable us to continue making an impact for our clients and Deloitte, we are actively seeking to recruit people who want to be a part of our journey. We are looking for like-minded people who have a proven track record of learning and applying what they’ve learnt. The ideal candidate can communicate a strong point-of-view on copy, informed by research, design systems and writing guidelines.

Our User Experience (UX) and User Interface (UI) professionals focus on designing intuitive, user-friendly product experiences that help users accomplish their goals. The team is also responsible for defining product vision across multiple platforms and touch points, managing complex, cross-functional projects.

The Role
In this role, the successful candidate will be involved in:
•Developing innovative UX writing and content design solutions to complex user, product, and business problems
•Writing clear, consistent, concise user-interface content
•Establishing and improving holistic UX writing and content design processes, systems, frameworks or patterns across multiple teams or products
•Collaborating with cross-functional teams and building alignment with team members and stakeholders
•Ensuring consistent and accurate terminology across the product
•Performing content reviews and audits to optimize and enhance user journeys
•Guiding internal teams in best practices and promoting a user-centric mindset

Requirements
•Undergraduate degree from a reputable University
•2 - 4 years of experience in UX writing or content design, preferably in technology-driven or financial environment
•Excellent verbal and written communication skills (Greek and English)
•Demonstrated experience writing UI copy in Greek and English
•Ability to work effectively in a team environment
•Proficient in Figma and MS Office tools
•Strong attention to detail and ability to adhere to brand guidelines
•Excellent presentation and written communication skills

Set yourself apart:
Possession of any of the below will be considered an advantage:
•Previous experience writing for mobile phone software or apps
•Previous experience writing for banking/financial apps

Vacancy Advert
•Certification in Product Design, UX Design or UI
•Knowledge of current SEO trends and techniques, with experience integrating them into copy effectively
•Experience with user research and usability testing
•Solid understanding of user experience design principles and interaction patterns
•Critical thinking and ability to empathize with users and alternate perspectives

Benefits
•Competitive remuneration package
•Provident Fund
Medical coverage and life insurance
•Continuous professional development and accelerated career growth
•Global mobility opportunities and international experience
•Flexible Working
oFlexible hours and hybrid working
oFriday afternoon off throughout the year
o34-hour week between July-September, including 2 afternoons off on Wednesday and Friday
oPublic Holidays falling on weekends given as paid Wellbeing Day off on the Friday before
oDress for your day
oSpecial types of leave
•Physical & Mental Wellness
oDeloitte Employee Assistance Program, providing 24/7/365 specialist counselling support
oNeck massage, pilates and dance classes
oSports teams
•For Working Parents:
oWorking Parents Flexible/Reduced Hours Scheme
oPrenatal & Postpartum Support Program
oLactation room
oNew Dad Leave
•Wedding & New Baby gifts
•Free parking
•Quarterly All-Hands meetups; we share our successes, plans and socialise;
•Certification rewards

Why Deloitte?
• Be the true you! We foster diversity and inclusion and encourage you to bring your authentic self to work. Explore, question and collaborate while building a career that inspires and energises you.
• Never stop growing! Diversity of thought makes us stronger. At Deloitte, we tailor a personalized learning experience, offering you the opportunity to grow at your own pace and achieve maximum impact.
• We practice what we preach! As a Purpose-led organisation, at the heart of everything we do is a set of timeless principles and unifying values.’
Vacancy Advert

Applications
All applications will be treated with the strictest confidentiality. Interested applicants should apply through Cydeloittecareers.com selecting the specific vacancy under ‘Vacancies at Deloitte’.
Kindly note that only shortlisted candidates will be contacted.