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Position: Junior IT Support Officer
Location: Wavemaker Hospitality – Limassol Headquarters
Wavemaker Hospitality is one of the leading hospitality groups in the Mediterranean, bringing together a dynamic portfolio of brands including Atlantica Hotels & Resorts, Mare Resorts, Aphrodite Hills Resort, APHI Resorts, and AMOH, a Luxury Collection Resort, Rhodes.
With more than 45 years of hospitality expertise, 50+ hotels, and over 500,000 guests annually, we continue to grow by investing in our people, innovation, and operational excellence.
We are currently looking for a Junior IT Support Officer to join our IT team at our Headquarters in Limassol.
The Role:
The successful candidate will provide first-line technical support to users across the organization, ensuring the smooth operation of IT systems, hardware, software, and network services.
This is an excellent opportunity for a motivated and technology-oriented professional who wishes to develop their career within a dynamic and fast-paced hospitality environment.
Key Responsibilities:
• Provide first-level technical support to end users via phone, email, and in person
• Install, configure, and maintain computer hardware, software, printers, and peripherals
• Assist with user account management, password resets, and access permissions
• Troubleshoot hardware, software, and network-related issues
• Support Microsoft 365 applications and other business systems
• Monitor and maintain IT equipment inventory and asset records
• Escalate complex technical issues to senior IT team members when required
• Assist in the implementation of IT projects and system upgrades
• Ensure compliance with company IT policies, security standards, and procedures
• Document support activities and maintain accurate technical records
Candidate Profile:
• Degree or Diploma in Information Technology, Computer Science, or a related field
• Previous experience in an IT support role will be considered an advantage
• Basic knowledge of Windows operating systems, Microsoft 365, networking, and
computer hardware
• Strong troubleshooting and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and within a team environment
• Willingness to learn new technologies and develop technical skills
• Good command of Greek and English
• High level of professionalism, integrity, and confidentiality
• Strong organizational skills and attention to detail
What We Offer:
• Competitive remuneration package
• Career development opportunities within a growing hospitality group
• Continuous learning and professional development
• Collaborative and supportive working environment
• Exposure to a wide range of technologies and IT projects
• Opportunity to be part of an evolving and people-focused organization
How To Apply:
Interested candidates are invited to send their CV to p.papageorgiou@wavemakerhospitality.com indicating the position title in the subject line.
