Be part of our international team, apply today and join our award-winning Fortune 500® company!

An opportunity has arisen for a Junior Software Engineer to join our international team in Nicosia, Cyprus as an Atlassian DevOps Engineer. Use of the Atlassian toolchain is continually expanding to support our scaled agile development model across all our teams.

The Atlassian DevOps Engineer will be responsible for coding, debugging, maintaining, supporting, implementing, and validating applications whilst collaborating and communicating with appropriate parties. S/he will further maintain and utilise application and programming documents in the development of code, recommend changes in development, maintenance, and system standards, and create appropriate deliverables and develop application implementation plans throughout the life cycle.

Key responsibilities include:

• Developing code for Atlassian suite of tools independently or with support from Team Leader using various tools and owning responsibility for quality assurance of their development
• Solving client software issues and supporting the client software life cycle
• Performing corrective measures for moderately complex code deficiencies and escalating alternative proposals as necessary
• Communicating and enforcing coding standards.

The successful candidate should have the following experience and skills:

• Development skills in Java, C and C++ or any other object-oriented language
• Working knowledge in Atlassian Jira will be considered an advantage
• Administrative skills or experience of Linux operating systems (i.e., Red Hat, CentOS, Ubuntu)
• A high-level understanding of Agile methodologies (i.e., SAFe)
• Knowledge of PostgreSQL databases, Open-Source Configuration, Python/Bash scripting, JavaScript, Version Control - Git/SVN Working, shell scripting, automation.
• Effective communication and relationship skills
• Excellent problem-solving abilities and an ability to identify opportunities for process improvement
• Educated to degree level in a relevant subject such as Software Engineering, Computer Science, MIS, BCA, MCA, B Tech or other technical degree. Experience in lieu of degree will be considered
• Excellent spoken and written English communication skills
• Flexibility to work as part of a rotational 24 hour on-call programme.

TSYS offers structured career development, supported by training that provides the opportunity to learn and develop.

In addition to a competitive salary, you’ll have access to an excellent benefits package, including:

• Private medical insurance for you and your family, non-contributory, in and outpatient cover
• A well-established, strong provident fund
• Life insurance (3x base salary)
• 21.5 days’ holiday, plus 14 public / bank holidays
• Wellbeing initiatives with access to support services
• On-site subsidised canteen & barista
• Modern offices opposite the Mall of Cyprus with gym and showers, games room (pool table, table tennis, darts, table football, play station) & prayer/meditation room
• Store discounts
• Regular social events and charitable initiatives to give back to our community.

To apply for this position, please visit our website www.globalpayments.com/about-us/careers and apply through the online system. All applications will be treated in the strictest confidence.

Be part of our international team, apply today and join our award-winning Fortune 500® company!

An opportunity has arisen for a Technical Support Analyst II to join our Endpoint Services support team in Nicosia. The Technical Support Analyst II is a customer centric role responsible for providing technical support to the end-user community and associated enterprise applications, network connectivity, desktop infrastructure (both physical and virtual), operating systems, software, hardware, and peripherals. Responsibilities include handling multiple communication channels for support requests from end users including incoming calls, tickets within the IT Service Management system, instant message, and email to record and resolve reported incidents, service requests, and access requests within agreed service levels. The technician will investigate and respond to all support requests by following documented process and procedures with the goal of restoring or fulfilling endpoint services for end users in the most efficient manner available. The role includes weekly rotation for after-hours on-call support.

Key Responsibilities:

• Provide excellent customer service using active listening and communication skills
• Provide first and second level technical support, which includes centralized incident and request handling for customers with a focus on first call resolution; use best practices for incident management including detailed ticket documentation, and application of analytical skills to identify root cause and quickly determine the resolution.
• Diagnose, triage, and escalate incidents and requests to appropriate tier 3 and tier 4 assignee and/or team. Respond to incidents, requests for service, and questions within required response times.
• Troubleshoot and repair hardware and software issues on multiple operating systems.
• Provide on-site and remote technical support using tools for standard configurations of workstations, laptops, operating systems, software, hardware, printers, and peripherals.
• Assist in system upgrades and maintenance, including, but not limited to, add and/or remove memory, hard drives, video cards and power supplies.
• Prepares desktops and laptops by imaging devices in preparation for deployment and tests them for correct operation. Maintains an image for hardware set-up. Ensures physical and Virtual Desktop Infrastructure (VDI) devices interconnect seamlessly with application servers, mail servers, etc. Sets-up and configures appropriate hardware and software for new team members as primary specialist.
• Maintains the functionality and efficiency of computer and user objects in active directory while maintaining correct Organizational Units (OU). Unlocks team member accounts, when necessary.
• Update Asset Management systems to reflect user hardware assignments and leverage other systems (AD, Patching System, AV) to audit, reconcile & correct invalid inventory data.
• Enter orders into the procurement system and track approvals for updates.
• May complete more complex project tasks on their own, function with limited oversight and even be included as SME or primary PoC for specific tasks within a project plan.
• Assists with adherence to technology policies and compliance with all security controls.
• All other duties as assigned.

What Are We Looking For in This Role?

Minimum Qualifications:

• Bachelor’s Degree: Major in Computer Science preferred, other majors considered. Willing to accept additional experience in lieu of a degree
• Typically, Minimum 2 Years Relevant Experience

• Experience and certification in system / OS administration or related experience. Experience in an IT Server, Network, and/or PC Support environment, or experience in an IT customer support environment will be considered

Preferred Qualifications:

• Strong Troubleshooting and Problem Resolution Skills

• Thinks Analytically and Strong Research skills
• Self-motivated
• Excellent Customer Service skills, Proven team player with outstanding interpersonal and communication (written & oral) skills Experience (active listening and communication skills, Attention to detail, Problem-solving, Time management) of cross functional working and cultural sensitivity
• Demonstrated experience supporting end user Windows 10/11, MacOS, Virtual Desktop Infrastructure (VDI), GSuite Tools, Android and Apple devices within an enterprise setting
• Good Knowledge and administration of Microsoft Active Directory

TSYS offers structured career development, supported by training that provides the opportunity to learn and develop.

In addition to a competitive salary, you’ll have access to an excellent benefits package, including:

• Private medical insurance for you and your family, non-contributory, in and out patient cover
• A well-established, strong provident fund
• Life insurance (3x base salary)
• 21.5 days’ holiday, plus 14 public / bank holidays
• Flexible working (hybrid model – part from home, part from office)
• Wellbeing initiatives with access to support services
• On-site subsidized canteen & barista
• Modern offices opposite the Mall of Cyprus with gym and showers, games room (pool table, table tennis, darts, table football, play station) & prayer/meditation room
• Store discounts
• Regular social events and charitable initiatives to give back to our community.

To apply for this position, please visit our website www.globalpayments.com/about-us/careers and apply through the online system. All applications will be treated in the strictest confidence.

System Engineer

An excellent opportunity has arisen within the tech industry. Manpower Cyprus, on behalf of our client a leading software company, we are seeking to recruit a System Engineer to join their expanding team based in Nicosia.

The successful candidate will be part of a talented team of engineers and he / she will be responsible for analyzing, designing, installing, configuring, migrating, maintaining and repairing Systems solutions.

Main Duties & Responsibilities

• Design and configuration of Servers, Storage, Virtualization, Security and Windows / Linux operating systems solutions.
• Windows Server Active Directory, DNS, Configuration.
• Virtualization Technologies (Hyper-V, VMWare).
• Primary customer technical contact.
• Responding to inquiries from clients, staff, service providers and vendors to provide technical assistance and support.
• Able to carry out site surveys and audits.
• Able to provide accurate feedback to the rest of the team with regards to customer requirements and required changes.
• Managing assigned projects and program components to deliver services in accordance with established objectives.
• Achieving reliable, timely and high-quality design and deployment work.
• Troubleshooting malfunctions of systems, hardware and security systems to resolve operational issues and restore services and be able to accurately diagnose root cause.
• Proactively ensure the highest levels of systems and infrastructure availability.
• Participate in the design of information and operational support systems.
• Provide 2nd and 3rd level support.
• Author of design and configuration documents.
• Any other relevant duties as assigned by management.

Qualifications & Skills

• Bachelor’s Degree in Computer Science or in any other related field
• At least 3 years of hands-on experience at the System Engineer level
• Proven working experience in installing, configuring and troubleshooting Windows and UNIX /Linux based environments
• Solid experience with virtualization, storage systems and monitoring systems
• Wide know-how of ICT field and systems, networking and/or security in particular with areas of deep specialization
• Microsoft Certifications for on premise and Cloud infrastructure
• Azure Configuration / Administration
• Office 365 Products Configuration / Administration
• Fluency in both Greek and English
• Ability to work independently or as a part of a team
• Desire to travel

Applications:

Interested applicants should forward their CV’s at careers@manpower.com.cy  quoting the reference number: MP-1222-SYE. Only applicants whose previous experience and qualifications closely match the requirements of the position will be contacted. All applications will be treated in strict confidence.

Senior Solutions Designer/ Developer

An excellent opportunity has arisen within the tech industry. Manpower Cyprus, on behalf of our client a leading software company, we are seeking to recruit a Senior Solutions Designer/Developer to join their expanding team based in Nicosia.

The successful candidate will be responsible for designing and developing solutions for key industries, mainly within the public and financial services sectors. He / She will join the company’s Business Solutions and Services Division and will have the opportunity to be involved in a variety of projects.

Main Duties & Responsibilities

• Designing and developing state-of-the-art solutions for enterprise customers
• Participating in pre-sales activities as necessary to provide effort estimations for the development of solutions, or other development-related activities
• Understanding the business needs and clarifying inconsistencies prior solution implementation
• Developing the solution as per detailed analysis document and solution design document Performing unit tests to produce high-quality deliverables
• Continuous learning, evolution and development in technology/ tools adopted to deliver solutions
• Ensuring utilization and improvement of standards, tools and frameworks used by the team
• Mentoring and guiding junior members of the team where needed

Qualifications & Skills

• Bachelor’s degree in Computer Science or in a related field
• 5-8 years of experience in Software Development
• Experience in technical team leading, leading software vendor technologies, e.g. Microsoft, Oracle, IBM, will be considered and advantage
• Experience in designing and implementing solutions for financial services or public sector will be beneficial
• Experience in understanding and matching customer needs to solution capabilities to identify the right solution and design for a given business problem
• Strive for continuous improvement and knowledge in new technology trends and solutions
• Excellent organisational and time management skills, and the ability to work on multiple projects at the same time and perform well in a fast-paced environment
• Analytical mind and problem-solving aptitude
• Fluency in Greek and English, both verbal and written
• Knowledge of ASP.NET MVC Framework, HTML/CSS/JavaScript/ Angular, APIs (REST/JSON and/or SOAP/XML)
• Knowledge of ASP.NET WebAPI/ WCF
• Knowledge of SQL and relational databases (Preferably MS SQL)
• Experience with source control (TFS and/or GIT) and Continuous Integration/ Deployment tools
• Experience with unit testing frameworks
• Experience with Microservice Architecture and containerization technologies will be considered a plus
• Experience with Cloud deployments and container orchestration will be considered a plus

Applications:

Interested applicants should forward their CV’s at careers@manpower.com.cy  quoting the reference number: MP-1222-SDD. Only applicants whose previous experience and qualifications closely match the requirements of the position will be contacted. All applications will be treated in strict confidence.

Software Engineer

An excellent opportunity has arisen within the tech industry. Manpower Cyprus, on behalf of our client a leading software company, we are seeking to recruit a Software Engineer to join their expanding team based in Nicosia.
 

Main Duties & Responsibilities:

• Deliver workshops and requirements gathering sessions
• Develop code based on the specifications provided
• Participate in code development by actively writing code and conducting unit testing
• Supporting the QA processes
• Implement Interactive Services solutions at customer sites
• Deliver training sessions to customers
• Work with development team to troubleshoot development environment, production environment, performance tune and optimize code

Qualifications & Skills:

• Bachelor’s Degree in Computer Science/Management Information Systems.
• Knowledge and experience in one (or more) of the following: ASP.NET, C#, Java, HTML, XML, Web Services.
• Excellent knowledge of SQL programming, preferably Ms SQL Server.
• Ability to prioritize assignments, handles shifting deadlines, and work independently as well as in a team
• Excellent analytical and problem solving skills with an understanding of existing and emerging technologies
• Excellent communication and presentation skills, with the ability to present complex ideas to technical and non-technical audiences.
• Self-directed and keen on learning
• Ability to travel within the Middle East and Gulf region as required
• Excellent written and verbal skills of the English language

Applications:

Interested applicants should forward their CV’s at careers@manpower.com.cy  quoting the reference number: MP-1222-SE. Only applicants whose previous experience and qualifications 

Networking Engineer

An excellent opportunity has arisen within the tech industry. Manpower Cyprus, on behalf of our client a leading software and solutions Group of Companies, we are seeking to recruit a Networking Engineer to join their expanding team based in Nicosia.

The successful candidate will be responsible for analyzing, designing, installing, configuring, migrating, maintaining and repairing network infrastructure and the associated application components and he / she must be able to work independently in a self-sufficient manner.

Main Duties & Responsibilities

• Design and configuration of LAN switching, IP routing (unicast and multicast), network security
• Primary customer technical contact
• Responding to inquiries from clients, staff, service providers and vendors to provide technical assistance and support
• Maintaining multi-site network operations
• Member of networking solution design and delivery teams
• Able to carry out site surveys and audits
• Able to provide accurate feedback to the rest of the team with regards to customer requirements and required changes
• Able to travel outside Cyprus for short-term assignments
• Managing assigned projects and program components to deliver services in accordance with established objectives
• Achieving reliable, timely and high-quality design and deployment work, troubleshooting malfunctions of network hardware and security systems to resolve operational issues and restore services and be able to accurately diagnose root cause
• Author of design and configuration documents
• Any other duties as assigned by management

Qualifications & Skills

• 2 years of hands-on experience as a networking engineer
• Bachelor’s degree preferably in Computer Science, Electrical Engineering or related field
• Wide know-how of ICT field and networking in particular with areas of deep specialization
• Thorough knowledge and understanding of the Cisco switching, routing, security, and the associated ecosystem
• Valid industry recognized accreditation in CISCO Networking, CCNA or equivalent.
• Very good working knowledge of the following protocols and technologies: TCP/IP, Ethernet, IS-IS, OSPF, BGP, EIGRP, PIM, Quality of Service, all STP variants, HSRP / VRRP, MPLS (Layer 2 and Layer 3 Services, traffic engineering), WAN technologies and DWDM
• Familiarity with using the network Management tools
• Familiarity with industry best practices and international, national and industry standards
• Fluency in both Greek and English

Applications:

Interested applicants should forward their CV’s at careers@manpower.com.cy  quoting the reference number: MP-1222-NE. Only applicants whose previous experience and qualifications closely match the requirements of the position will be contacted. All applications will be treated in strict confidence.

Software Developer (Net or C# or Java)

An excellent opportunity has arisen within the tech industry. Manpower Cyprus, on behalf of our client a leading software company, we are seeking to recruit a Software Developer to join their expanding team based in Nicosia.
 

The ideal candidate will be responsible for developing high quality software solutions and be part of a highly skilled and motivated team of Software Engineers and Consultants. He / She will integrate the Global Professional Services group and will be part of an Agile team working on software development and deployment projects globally.

Main Duties & Responsibilities:

• Develop high quality software which meets requirements, promote re-use of software components and facilitates ease of support.
• Diagnose, isolate, and implement remedies for system failures caused by errors in software code.
• Follow a prescribed software development process based on Scrum
• Identify and implements process improvements
• Utilize software based system maintenance and tracking tools.
• Conduct unit tests, track problems, and implement changes to ensure adherence to test plan and functional/non-functional requirements
• Analyse, design and implement software mechanisms to improve code stability, performance, and reusability. Participate and lead code review sessions.
• Create good estimates of their own work efforts and assist others in estimating task effort and dependencies. Be co-responsible for team commitments within the Sprint.
• Apply good debugging and troubleshoot techniques to understand and resolve defects found in software.
• Stay current with technology, disseminate knowledge to team members, form best practices.
• Create high quality documentation as required like functional specifications; unit test specifications.
• Provide input and technical content for technical documentation, user help materials and customer training.
• When required, travel to customer sites (usually for no longer than one week at a time) and work with customers on project related activities

Qualifications & Skills:

• Bachelor’s Degree in Computer Science, Engineering or related field
• Experience in software design and development (NET (C#) or JAVA development)
• Experience with web development including client and server technologies
• Good understanding of Software Development and Quality Assurance best practices
• Excellent written and verbal communication skills, English is essential
• Availability to travel for short durations, no more than one week at a time
• Have excellent teamwork and collaboration skills
• Have good understanding of design patterns, system design, object oriented design and UML.

What is good to have:

• Experience with HTML5 / CSS3 / JavaScript
• Experience with AngularJS, React or equivalent framework
• Experience with one of technologies and frameworks for implementing web services: NodeJS, ASP MVC .NET, JAVA Spring, Python FLASK or any other.
• Experience with RESTful API services: understanding, consuming and implementing (any platform)
• Understanding unit tests and experience with frameworks for their implementation.
• Experience with the development of mission critical, event driven, fault tolerant software systems
• Experience with the development of self service applications and relevant standards (CEN-XFS, EMV, PCI, ISO-8583 and so on)
• Experience with tools utilized in development environment: Jira, Nexus, Sonar, SVN, GIT, Crucible, Fisheye
• Experience operating in an Agile development environment and familiarity with Scrum.
• Ability to speak other European languages.

Applications:

Interested applicants should forward their CV’s at careers@manpower.com.cy  quoting the reference number: MP-1222-SD. Only applicants whose previous experience and qualifications closely match the requirements of the position will be contacted. All applications will be treated in strict confidence.

An excellent opportunity has arisen within the tech industry. Manpower Cyprus, on behalf of our client a leading software company, we are seeking to recruit a Senior Software Developer to join their expanding team based in Nicosia.
 

The ideal candidate will be responsible for developing high quality software solutions and be part of a highly skilled and motivated team of Software Engineers and Consultants. He / She will integrate the Global Professional Services group and will be part of an Agile team working on software development and deployment projects globally.

Main Duties & Responsibilities:

• Develop high quality software which meets requirements, promote re-use of software components and facilitates ease of support.
• Diagnose, isolate, and implement remedies for system failures caused by errors in software code.
• Follow a prescribed software development process based on Scrum
• Identify and implements process improvements
• Utilize software based system maintenance and tracking tools.
• Conduct unit tests, track problems, and implement changes to ensure adherence to test plan and functional/non-functional requirements
• Analyse, design and implement software mechanisms to improve code stability, performance, and reusability. Participate and lead code review sessions.
• Create good estimates of their own work efforts and assist others in estimating task effort and dependencies. Be co-responsible for team commitments within the Sprint.
• Apply good debugging and troubleshoot techniques to understand and resolve defects found in software.
• Stay current with technology, disseminate knowledge to team members, form best practices.
• Create high quality documentation as required like functional specifications; unit test specifications.
• Provide input and technical content for technical documentation, user help materials and customer training.
• When required, travel to customer sites (usually for no longer than one week at a time) and work with customers on project related activities

Qualifications & Skills

• Bachelor’s Degree in Computer Science, Engineering or related field
• 5 + year's experience in software design and development (NET (C#) or JAVA development)
• Experience with web development including client and server technologies
• Good understanding of Software Development and Quality Assurance best practices
• Availability to travel for short durations, no more than one week at a time
• Have excellent communication skills, English is a must
• Have excellent teamwork and collaboration skills
• Have good understanding of design patterns, system design, object oriented design and UML.
• Be a self-starter, able to use his/her own initiative to get things done
• Be reliable, enthusiastic and have a ‘can-do’ attitude towards achieving the team’s objectives

What is good to have:

• Experience with HTML5 / CSS3 / JavaScript
• Experience with AngularJS, React or equivalent framework
• Experience with one of technologies and frameworks for implementing web services: NodeJS, ASP MVC .NET, JAVA Spring, Python FLASK or any other.
• Experience with RESTful API services: understanding, consuming and implementing (any platform)
• Understanding unit tests and experience with frameworks for their implementation.
• Experience with the development of mission critical, event driven, fault tolerant software systems
• Experience with the development of self service applications and relevant standards (CEN-XFS, EMV, PCI, ISO-8583 and so on)
• Experience with tools utilized in development environment: Jira, Nexus, Sonar, SVN, GIT, Crucible, Fisheye
• Experience operating in an Agile development environment and familiarity with Scrum.
• Ability to speak other European languages.

Applications:

Interested applicants should forward their CV’s at careers@manpower.com.cy  quoting the reference number: MP-1222-SSD. Only applicants whose previous experience and qualifications closely match the requirements of the position will be contacted. All applications will be treated in strict confidence.

An excellent opportunity has arisen within the tech industry. Manpower Cyprus, on behalf of our client a leading software company, we are seeking to recruit a QA Engineer to join their expanding team based in Nicosia.
 

Main Duties & Responsibilities

• Liaise with the Support, Management and Development team for past and upcoming projects regarding testing activities, delivery date completion and sign off documents.
• Critical thinking, and the ability to produce and perform tests outside of the box.
• Testing new features and thoroughly documenting via comprehensive test scenarios for all manual testing activities.
• Run tests on the core software and the customer branches while monitoring previous defects and ensure that defects will not resurface.
• Constantly challenging the systems stability, functionality, and integration via manual and/or automated negative testing scenarios for functional and nonfunctional testing.

Qualifications & Skills

• Bachelor’s Degree in Computer Science/Software Engineering or any other related field

• Previous experience in an Agile/SCRUM environment
• Good knowledge of a programming language (preferably JavaScript, Solidity, C#, SQL)
• Experience in creating Automate test cases (CodeceptJS , Newman and Jenkins etc.).
• Experience with API and Database testing

• Ability to translate technical specifications to quality assurance processes
• Excellent written and verbal English
• Good time management & communication skills
• Customer Service orientation
• Ability to work independently or as a part of a team
• Desire to travel

Applications:

Interested applicants should forward their CV’s at careers@manpower.com.cy  quoting the reference number: MP-1222-QAE. Only applicants whose previous experience and qualifications closely match the requirements of the position will be contacted. All applications will be treated in strict confidence.

Junior Security Practitioner

On behalf of our Client, a global leader in online, dynamic verification of identity and financial transactions via regulated e-payment instrument authentication, we are looking for a Junior Security Practitioner to be based at their offices in Nicosia, Cyprus.

Main Duties and Responsibilities

• Responsible for providing end-user support to ensure operations and services are delivered and maintained to minimize any disruption to normal service
• Conducts user onboarding and offboarding activity – new accounts, assisting with first-use access, providing a quick introduction to system usability
• Manages the global Service Desk daily, by investigating issues, resolving user problems and incidents, and applying standard maintenance procedures to optimize the performance and stability of production systems.
• Maintains the Microsoft 365 Security & Compliance alerts, configuration, and reporting. For example, threat management, mail protection (spam/phishing), threat investigations, DLP and retention policies, etc.
• Responsible for provisioning user accounts and responding to change requests for accessing corporate information on SharePoint, OneDrive, and Box.
• Works with the Security Engineers to perform the following: Endpoint security and configuration for Windows, macOS and Linux assets & Vulnerability Management of all digital assets and remediation activity, including patching and OS upgrades.
• Participates in team projects that improve the security, quality, and efficiency of IT systems.
• Contributes to continuous technical/operational process maturity and authoring of high-quality documentation to support business procedures and the internal knowledge base.
• Meets support SLAs and suggests improvements where identified.
• Supports the Security Team in risk identification and remediation activity.
• Ensures that a pragmatic program of training is maintained for continual improvement and self-development.

Job Requirements

• University degree in Computer Science, Cyber Security, Electrical Engineering or relevant
• Understanding of network technologies & knowledge of cloud environments is a must
• Fluent in English, both verbal and written
• Willingness to work outside of normal business hours to resolve critical issues or provide system maintenance on occasion
• Willingness to learn & teamwork
• Aptitude to work in a fast-paced environment

Benefits

• Competitive Salary
• Private health insurance plan participation
• Performance Bonus, including a mix of cash and share-based scheme of company stock for outstanding performers 

Junior Security Practitioner - Uniteam Recruitment Services