View in separate window
The Team
Deloitte is a Global Elite ServiceNow Partner, the highest level of partnership offered by ServiceNow and are proud to have been recognised as the ‘Global Partner Award Winner’ and ‘EMEA Regional Partner Award Winner’.
We support the world’s largest and most complex organisations across all industries and help them achieve their goals. Whether that’s stepping up to deliver the workplace of the future or enabling service delivery across the whole enterprise. We deliver Enterprise-wide Transformation, bringing together IT, HR, Finance, Customer, Risk and Core Business Operations.
At Deloitte, every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.
The Role
In this role, the successful candidate will:
•Implement and maintain different ServiceNow modules and third-party integrations while working under the guidance of more senior team members
•Bridge the gap between business processes and platform capabilities, designing and configuring optimal solutions for complete digitalization
•Work seamlessly within multi-functional teams, interacting with clients to understand their needs and build solutions that address them
•Communicate complex technical concepts to non-technical stakeholders in a clear and concise manner
•Interact with clients on a regular basis through face-to-face meetings, video/teleconferences, and email to understand client's processes and business problems
•Ensure the integrity of the solution i.e., is compliant with industry standards and regulations, the solution is secure, and that data privacy is maintained
•Review user stories to understand requirements and technical architecture documentation for solution
•Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material
•Conduct unit testing and end-to-end testing of the technical development and fix related defects until final deployment across sub-production and production environments
•Create clear and concise technical documentation, technical design documentation, build/configuration documentation, and release notes
•Write scripts using JavaScript to implement business logic and improve user experience; attention to detail is important in coding and configuring ServiceNow applications to ensure accuracy and reliability
Requirements
•Undergraduate degree from a reputable University
•2-3 years of previous experience, in designing and implementing SaaS solutions
•Solid foundation in programming languages (JavaScript, AngularJS, HTML, CSS) and software development life cycle (SDLC) processes and practices
Vacancy Advert
•Strong analytical and problem-solving abilities
•Excellent communication and interpersonal skills
•Proactive and detail-oriented approach
•Proficient in MS Office Suite
•Eager to acquire ServiceNow expertise and pursue certifications
•Excellent command of written and spoken English
Set yourself apart:
Possession of any of the below will be considered an advantage:
•Experience in developing integrations leveraging point-to-point interfaces, Webservices (REST/SOAP), file-based transfers
•ServiceNow certifications (CSA, CAD, ITSM, PPM, HRSD, CSM, etc.)
•Cybersecurity concepts understanding
•Familiarity with relational databases (SQL, Oracle)
•Communication protocols knowledge (HTTP, JSON, API, etc.)
•Exposure on ITIL processes
•Ability to work independently
Benefits
•Competitive remuneration package
•Provident Fund
•Medical coverage and life insurance
•Continuous professional development and accelerated career growth
•Global mobility opportunities and international experience
•Flexible Working
oFlexible hours and hybrid working
oFriday afternoon off throughout the year
o34-hour week between July-September, including 2 afternoons off on Wednesday and Friday
oPublic Holidays falling on weekends given as paid Wellbeing Day off on the Friday before
oDress for your day
oSpecial types of leave
•Physical & Mental Wellness
oDeloitte Employee Assistance Program, providing 24/7/365 specialist counselling support
oNeck massage, pilates and dance classes
oSports teams
•For Working Parents:
oWorking Parents Flexible/Reduced Hours Scheme
oPrenatal & Postpartum Support Program
oLactation room
oNew Dad Leave
•Wedding & New Baby gifts
•Free parking
•Quarterly All-Hands meetups; we share our successes, plans and socialise;
•Certification rewards
Vacancy Advert
Why Deloitte?
• Be the true you! We foster diversity and inclusion and encourage you to bring your authentic self to work. Explore, question and collaborate while building a career that inspires and energises you.
• Never stop growing! Diversity of thought makes us stronger. At Deloitte, we tailor a personalized learning experience, offering you the opportunity to grow at your own pace and achieve maximum impact.
• We practice what we preach! As a Purpose-led organisation, at the heart of everything we do is a set of timeless principles and unifying values.
Applications
All applications will be treated with the strictest confidentiality. Interested applicants should apply through Cydeloittecareers.com selecting the specific vacancy under ‘Vacancies at Deloitte’.
