Are you looking for your next challenge? We are seeking to recruit a Product Content Officer at
Jinius, a subsidiary of Bank of Cyprus Group.

As a Product Content Officer you will be responsible for managing the end-to-end technical
onboarding process for new sellers, providing technical training and support, assisting with
platform integration, optimizing product listings, and ensuring data accuracy. Ready for the
challenge?

Key Accountabilities
1. Seller Onboarding Process
▪ Coordinate Onboarding: Manage the end-to-end technical onboarding process of clients
▪ Documentation: Create, update, and maintain comprehensive onboarding
documentation, including step-by-step guides, FAQs, and best practices.
▪ Training and Support: Provide technical training and support to new sellers, helping them
understand how to set up and manage their product listings, pricing, inventory, and
orders.

2. Technical Assistance
▪ Platform Integration: Assist sellers with integrating their existing e-commerce platforms
or ERP systems with the marketplace’s API and other technical interfaces.
▪ Troubleshooting: Diagnose and resolve technical issues that arise during the onboarding
process, collaborating with the IT and development teams as needed.
▪ Feedback Loop: Collect and communicate feedback from sellers to the product and
development teams to improve the onboarding process and platform features.

3. Product Listing and Optimization
▪ Data Management: Ensure accurate and effective data management practices for product
listings, including uploading product information, images, descriptions, and pricing.
▪ SEO Best Practices: Guide sellers on optimizing their product listings for search engine
optimization (SEO) and better visibility on the marketplace.
▪ Quality Assurance: Review and audit product listings for accuracy, completeness, and
compliance with marketplace standards and policies.

4. Relationship Management:
▪ Communication: Serve as the primary point of contact for new sellers during the
onboarding phase, providing timely and effective communication and support.
▪ Feedback Collection: Regularly gather and analyze feedback from new sellers to identify
areas for improvement in the onboarding process and marketplace features.
▪ Long-term Support: Ensure a smooth handover to the ongoing support team after the
initial onboarding phase, while remaining available for follow-up questions and support.

5. Continuous Improvement:
▪ Process Enhancement: Identify opportunities to streamline and improve the onboarding
process, implementing best practices and new technologies as appropriate.
▪ Training Materials: Develop and update training materials, webinars, and workshops to
assist new sellers with their technical setup and ongoing management.

6. Collaboration and Teamwork:
▪ Cross-functional Collaboration :Work closely with other departments, including sales,
customer support, product development, and IT, to ensure a cohesive and supportive
onboarding experience.
▪ Knowledge Sharing: Share insights and best practices with the broader team to enhance
overall onboarding processes and seller experience.

Academic / Professional Qualifications
▪ Bachelor's degree in computer science, computer engineering or any other related field.

Experience / Skills
▪ At least 3 years of relevant experience
▪ Familiarity with Jira ad tracking work and projects using such tools.
▪ Knowledge of Project Management and/or overseeing the development of a product will be
considered a plus.
▪ Be able to use REST APIs either in simple scripting and in tools like Postman.
▪ Excellent knowledge of Data Handling and Manipulation using simple tools like Text Editors,
Excel, etc or scripting, for the purpose of extracting the desired data from large volumes.
▪ Work well as part of a team and excel in collaboration.
▪ Good communication skills and etiquette as the role will require speaking with external
partners.
▪ Fast thinker, out-of-the-box thinking to provide solutions to problems that arise.
▪ Broad knowledge of various technologies and being up-to-date on technological trends.
▪ Fluent in English and Greek

Benefits
▪ Competitive salary
▪ Private health care
▪ Pension fund
▪ Hybrid working model
▪ Work with latest technologies
▪ Agile work environment
▪ Bi-weekly sprint reviews with snacks
▪ Unlimited freshly brewed coffee

Deadline: 31/07/2024

How to apply
▪ Create your account in our recruitment platform which is available at our website:
https://www.bankofcyprus.com/group/careers/vacant-positions/
▪ Complete your profile
▪ From the ‘Candidate Profile’ section, click on the following:
o BoC Logo or link
o Job Search
o Search Jobs
o Click on the job vacancy you are interested in
o Apply
o Scroll down the page and click on ‘Apply’ again.

Additional Notes
▪ Candidates who have already created a profile in our recruitment platform and are
interested in the specific position, need to apply for the position provided that they meet
the criteria set.
▪ Only shortlisted candidates will be contacted.
▪ All applications will be treated with strict confidentiality.

We are currently seeking to recruit a Salesforce Commerce Cloud Engineer to join our dynamic team at Jinius, a subsidiary of the Bank of Cyprus. If you are passionate about technology and finding creative solutions, then this opportunity might be for you!

Our current tech stack includes:
▪NET 8 using C# and Java spring boot for our backend
▪Microservice, event-driven architecture
▪Postgres using Event Sourcing
▪gRPC calls for inter-service communication
▪Kafka message bus
▪Azure cloud
▪Native iOS and Android apps (coming soon)

Key Accountabilities
▪Develop features for our brand new B2C marketplace offering.
▪You will work in 2-week sprints and in conjunction with product, delivery, architecture, design, and data teams.
▪Technical skills are important but we’re treading start-up territory which means unknowns are a part of life, so a team player with a positive attitude looking for a challenge is the perfect fit!

Academic / Professional Qualifications
▪Bachelor's degree required, preferably in computer science, electrical and computer engineering, or equivalent work experience, master’s degree preferred.

Experience / Skills
▪Fluent in Javascript and NodeJS
▪Minimum 4 years in Salesforce Commerce Cloud development
▪Fluent in English and Greek

Bonus points:
▪Experience with custom connectors, specifically Mirakl
▪Deep understanding of the OCAPI and SCAPI
▪Exposure to gRPC, event sourcing and messaging patterns
▪Github account with cool projects in it
▪Good understanding of microservice architecture
▪Basic use of docker
▪Continually be open to learning, sharing knowledge and taking on new challenges

Benefits
▪Competitive salary
▪Private health care
▪Pension fund
▪Hybrid working model
▪Work with latest technologies
▪Agile work environment
▪Bi-weekly sprint reviews with snacks
▪Unlimited freshly brewed coffee

How to apply
▪Create your account in our recruitment platform which is available at our website:
https://www.bankofcyprus.com/group/careers/vacant-positions/
▪Complete your profile
▪From the ‘Candidate Profile’ section, click on the following:
oBoC Logo or link
oJob Search
oSearch Jobs
oClick on the job vacancy you are interested in
oApply
oScroll down the page and click on ‘Apply’ again.

Additional Notes
▪Candidates who have already created a profile in our recruitment platform and are interested in the specific position, need to apply for the position provided that they meet the criteria set.
▪Only shortlisted candidates will be contacted.
▪All applications will be treated with strict confidentiality.

We are currently seeking to recruit an Android Engineer to join our dynamic team at Jinius, a subsidiary of the Bank of Cyprus. If you are passionate about technology and finding creative solutions, then this opportunity might be for you!

Our current tech stack includes:
▪React for our web interface
▪.NET 8 using C# and Java spring boot for our backend
▪Microservice, event-driven architecture
▪Postgres using Event Sourcing
▪gRPC calls for inter-service communication
▪Kafka message bus
▪Azure cloud
▪Native iOS and Android apps (coming soon)

Key Accountabilities
▪Develop a greenfield Android app for our B2C marketplace offering.
▪You will work in 2-week sprints and in conjunction with product, delivery, architecture, design, and data teams.
▪Technical skills are important but we’re treading start-up territory which means unknowns are a part of life, so a team player with a positive attitude looking for a challenge is the perfect fit!

Academic / Professional Qualifications
▪Bachelor's degree required, preferably in computer science, electrical and computer engineering, or equivalent work experience, master’s degree preferred.

Experience / Skills
▪Fluent in Kotlin
▪Minimum 4 years in Android development
▪Deep understanding of the Android SDK
▪Worked on apps which support multiple Android devices
▪Good knowledge of OOP language (Java/C#)
▪Quick learner who’s keen for a challenge
▪Fluent in English and Greek

Bonus points:
▪Knowledge of Jetpack Compose
▪Knowledge of MVVM design pattern
▪Published mobile app
▪Exposure to gRPC, event sourcing and messaging patterns
▪Github account with cool projects in it
▪Good understanding of microservice architecture
▪Basic use of docker
▪Continually be open to learning, sharing knowledge and taking on new challenges

Benefits
▪Competitive salary
▪Private health care
▪Pension fund
▪Hybrid working model
▪Work with latest technologies
▪Agile work environment
▪Bi-weekly sprint reviews with snacks
▪Unlimited freshly brewed coffee

How to apply
▪Create your account in our recruitment platform which is available at our website:
https://www.bankofcyprus.com/group/careers/vacant-positions/
▪Complete your profile
▪From the ‘Candidate Profile’ section, click on the following:
oBoC Logo or link
oJob Search
oSearch Jobs
oClick on the job vacancy you are interested in
oApply
oScroll down the page and click on ‘Apply’ again.

Additional Notes
▪Candidates who have already created a profile in our recruitment platform and are interested in the specific position, need to apply for the position provided that they meet the criteria set.
▪Only shortlisted candidates will be contacted.
▪All applications will be treated with strict confidentiality.

Are you a talented Data Specialist looking for your next career move? We are seeking to recruit a Data Analytics Engineer to join our team of professionals.

This is a great opportunity to use your skills and experience to work on a variety of exciting projects, playing a key role in the Digital Transformation journey of the Bank.
Υou will ideally have previous professional experience, however, if you are a new graduate you are encouraged to apply if you have the technical skills.

Key Responsibilities:
▪Participate in all aspects of the business analytics and reporting day-to-day activities to meet business requirements.
▪Analyse requirements and design, develop, generate and publish required data views and data pipelines, utilizing the Bank's tools and following related policies and standards.
▪Identify and promote opportunities for data utilization efficiency.
▪Work with database administrators and data warehouse engineers to ensure that databases feeding the reporting platforms are tuned for optimal performance.
▪Develop and deploy statistical and machine learning models in order to derive insights and solve problems, communicating findings with related data visualizations.
▪Provide support to power users on the analytics and reporting tools and ensure best practices are applied.
▪Execute any other activities assigned to him/her, that falls within and are relevant to his/her area of responsibility.

Academic / Professional Qualifications:
▪Bachelor’s degree in Computer Science, Information Technology, Data Science, Mathematics, Statistics or related fields.

Professional Experience / Skills:
▪Ideally 2+ years of experience working in Data Analytics, as Data Analytics Engineer or similar role, however, new graduates are also encouraged to apply.
▪Understanding of the Agile Framework can be considered an advantage.
▪Knowledge of Relational Databases, Data Modelling and SQL and ability to extract, clean and analyze data to derive valuable insights.
▪A strong command of programming languages such as Python or R.
▪Knowledge in analytics techniques related to data mining, machine learning and predictive modelling.
▪Knowledge of cloud offered AI services from platforms like MS Azure can be considered an advantage.
▪Knowledge of Big Data technologies like Hadoop, MongoDB, Splunk or Elastic Search can be considered an advantage.
▪Use of data visualization and reporting tools like Business Objects, Power BI and SSRS can be considered an advantage.
▪Structure Analytical and Critical Thinking▪
Very good interpersonal skills
▪Ability to manage time, multiple tasks and work under pressure
▪Ability to take initiatives and make decisions
▪Problem-Solving Skills
▪Ability to work well within a team.
▪Excellent written and verbal communication in both Greek & English

Deadline: 28/07/2024

Key Benefits:
▪Competitive salary.
▪Medical insurance.▪
Provident fund (current contribution 9%)
▪Life insurance.
▪Ongoing opportunities for personal and professional development

How to apply
▪Create your account in our recruitment platform which is available at our website:
https://www.bankofcyprus.com/group/careers/vacant-positions/
▪Complete your profile
▪From the ‘Candidate Profile’ section, click on the following:
oBoC Logo or link
oJob Search
oSearch Jobs
oClick on the job vacancy you are interested in
oApply
oScroll down the page and click on ‘Apply’ again.

Additional Notes
▪Candidates who have already created a profile in our recruitment platform and are interested in the specific position, need to apply for the position provided that they meet the criteria set.
▪Only shortlisted candidates will be contacted.
▪All applications will be treated with strict confidentiality.

Cloud Support Analyst - Prime Cloud Platform Team

An opportunity has arisen for a Cloud Support Analyst to join our PCPT (Prime Cloud Platform Team) in Nicosia, Cyprus. PCPT is focused on supporting our growing cloud business for PiTC (Prime in The Cloud). Our cloud platform involves a collection of multiple components forming our processing solution hosted in multiple cloud regions.

The successful candidate, after a period of training which will include familiarization with the products, processes, technology stack and development tools, will engage into the on-going transformation of our cloud platform. The complexity of the assigned tasks will be initially lower with guidance from the technical leaders with a long-term goal and target to be able to deliver complex tasks with minimum guidance.

Key responsibilities include:

• Monitor the costs of the PiTC (Prime in The Cloud) platforms per region. Identify, recommend, coordinate, and implement cost optimization possibilities for Prime Applications and cloud services running in regions we operate.
• Set, automate, and create monthly, annual monitoring reports presenting statistics to identify cost saving opportunities.
• Set budgets, track cost metrics, conduct analysis and follow up on alerts to control and apply correction on cost anomalies.
• Ensure there is a well written set of documentation for the cloud services that are being used along with the relevant cost.
• Work with the team management to define and be responsible for standards in relation to compute resources sizing and calculation, platform TLS certificates, monitoring standards for the Prime Application, processes, and applicability of the standards across all regions.
• Closely collaborate with the Network, DevOps, and Security teams to guarantee compliance with standards and procedures.
• Provide support on platform infrastructure, support the sales and business, create and maintain presentation on PiTC, present and explain to clients in coordination with the architect’s team, DevOps or other teams etc.
• Interacts with a diverse range of leaders, including senior management, executive leadership and clients to determine reporting requirements or statistics required relation our cloud operating model.
• Participates in client facing meetings and internal development team working sessions to determine solution approach for monitoring and costs reporting.
• Reviews deliverables for content, accuracy, and potential system impacts for assigned tasks. Reviews deliverables for alignment with objectives and provides feedback and recommendations.

The successful candidate should have the following experience and skills:

• Educated to degree level in a relevant subject or discipline such as Information Technology/Systems or related cloud knowledge in lieu of a degree.
• Cloud Certifications, AWS, Azure, or GCP qualifications (for example, AWS Certified Practitioner or Certified Solutions Architect).
• Hands-on experience with aws platform tools and services, good knowledge of Cost Explorer and/or Cloud Health will be considered an advantage.
• Expert business knowledge and how the technology s/he is leading provides solutions to the business.
• Demonstrated excellent problem-solving abilities and an ability to identify opportunities for standards and process improvement.

• Strong client service focus and willingness to respond to queries and provide deliverables within prompt timeframes.
• Technical skills in Linux, Java, JavaScript, Kafka, Oracle, Kubernetes, Prometheus, Grafana, Jenkins, basic programming (any language) will be considered an advantage.
• A high-level understanding of Agile methodology.
• Excellent spoken and written English communication skills.

TSYS offers structured career development, supported by training that provides the opportunity to learn and develop.

In addition to a competitive salary, you’ll have access to an excellent benefits package, including:

• Private medical insurance for you and your family, non-contributory, in and out patient cover
• A well-established, strong provident fund
• Life insurance (3x base salary)
• 21.5 days’ holiday, plus 14 public / bank holidays
• Flexible working (hybrid model – part from home, part from office)
• Wellbeing initiatives with access to support services
• On-site subsidized canteen & barista
• Modern offices opposite the Mall of Cyprus with gym and showers, games room (pool table, table tennis, darts, table football, play station) & prayer/meditation room
• Store discounts
• Regular social events and charitable initiatives to give back to our community.

​

To apply for this position, please visit our website www.globalpayments.com/about-us/careers and apply through the online system. All applications will be treated in the strictest confidence.

Software Engineer Lead - Prime Cloud Platform Team

An opportunity has arisen for a Software Engineer Lead to join our PCPT (Prime Cloud Platform Team) in Nicosia, Cyprus. PCPT is focused on supporting our growing cloud business for PiTC (Prime in The Cloud). Our cloud platform involves a collection of multiple components forming our processing solution hosted in multiple cloud regions. 

We are looking for a Lead Engineer to join our team and work with our team to optimise, implement, and maintain our organisation’s cloud-based systems. Responsibilities will include deploying and debugging systems, as well as executing new cloud initiatives, working with different cloud professionals and teams to ensure our cloud computing systems meet the needs of our organisation and clients.

The successful candidate, after a period of training which will include familiarisation with the products, development & coding processes, technology stack and development tools, will engage into the on-going transformation of our cloud platform. The complexity of the assigned tasks will be initially lower with guidance from the technical leaders with a long-term goal and target to be able to deliver complex tasks with minimum guidance.

Key responsibilities include:

• Collaborating with engineering and development teams to evaluate and identify optimal cloud solutions.
• Developing and maintaining our cloud solution in accordance with latest standards and practices.
• Co-ordinating and delivering non-functional requirements surfacing from the different component teams and owners.
• Performing corrective measures for moderately complex code deficiencies and escalating alternative proposals as necessary.
• Providing support on platform infrastructure, support the sales and business.
• Communicating and enforcing cloud and coding standards.

The successful candidate should have the following experience and skills:

• Educated to degree level in a relevant subject such as, Computer Science, or other technical degree. Experience in lieu of a degree will be considered.
• Knowledge of TSYS Prime suite of Applications will be considered an advantage.
• Minimum 6 years’ experience with software testing, coding, designing, and developing.
• Experience in cloud computing and/or DevOps (CI/CD tools, creating Docker Containers, Kubernetes development, managing Kubernetes applications) of at least 3 years will be considered an advantage.
• Relevant training and/or certifications as a Cloud Engineer. AWS Certified Solutions Architect will be considered a plus.
• Familiar with Agile methodologies and experience with version control tools, such as Git, to manage and collaborate on codebases.
• Development skills in Java, C and C++ or any other object-oriented language.
• Knowledge of PostgreSQL databases, Open-Source Configuration, Python/Bash scripting, JavaScript, Version Control - Git/SVN Working, shell scripting, automation.
• Experience writing technical solutions and converting business requirements into technical specifications.
• Excellent spoken and written English communication skills.

TSYS offers structured career development, supported by training that provides the opportunity to learn and develop.

In addition to a competitive salary, you’ll have access to an excellent benefits package, including:

• Private medical insurance for you and your family, non-contributory, in and out patient cover
• A well-established, strong provident fund
• Life insurance (3x base salary)
• 21.5 days’ holiday, plus 14 public / bank holidays
• Flexible working (hybrid model – part from home, part from office)
• Wellbeing initiatives with access to support services
• On-site subsidized canteen & barista
• Modern offices opposite the Mall of Cyprus with gym and showers, games room (pool table, table tennis, darts, table football, play station) & prayer/meditation room
• Store discounts
• Regular social events and charitable initiatives to give back to our community.

​

To apply for this position, please visit our website www.globalpayments.com/about-us/careers and apply through the online system. All applications will be treated in the strictest confidence.

Job Title: UI / UX Designer

Location: Nicosia

Type of Employment: Permanent

Join us on a journey of innovation and creativity in one of the largest and most established organizations in Cyprus. Be part of a team with continuous opportunities for personal and professional development.
Let’s create together!

KEY RESPONSIBILITIES
1. User Experience Development:
•Lead the development of visual and interaction elements for user experiences, refining designs with a focus on typography, iconography, layout, accessibility, and brand identity.
•Ensure a polished design through cross-platform responsive web applications for mobile, tablet, and desktop
2.CX Oversight:
•Oversee the customer experience (CX) across all digital channels, ensuring a seamless and user-friendly interaction.
•Manage cross-functional collaboration to maintain a consistent CX in responsive web applications.
3.Concept Design and Approval:
•Plan, prepare, and present concept designs to stakeholders, obtaining approvals and ensuring alignment with business needs and CX best practices.
•Participate in projects and requirements analysis, driving the creation of wireframes, UX flows, mockups, and interactive prototypes.
4.Design Creation:
•Develop high-fidelity mockups, wireframes, storyboards, process flows, and prototypes for new and existing digital products across all channels.
5.User-Centric Approach:
•Promote the customer's perspective by incorporating user research and testing to validate and refine design concepts.
•Utilize both quantitative and qualitative research to generate insights for enhancing user experience.
6.Usability Testing:
•Plan and conduct usability testing sessions, analyzing feedback to identify issues and opportunities for improvement.
•Iterate on designs based on testing results to continually enhance the overall user experience.
7.Stakeholder Communication:
•Liaise with key stakeholders, effectively communicating the value added by proposed design concepts.
•Provide explanations and insights into design decisions to ensure alignment with project goals.
8.Implementation Oversight:
•Oversee and review the implementation process to ensure deliverables meet specified design requirements.
•Collaborate with development teams to maintain design integrity during the implementation phase.
9.Solution Conceptualization:
•Translate business, user needs, and technological constraints into solution concepts that are meaningful, user-friendly, and engaging.
10.Innovation and Redesign:
•Stay abreast of UX trends and propose redesigns of digital assets to ensure the bank's applications align with the latest industry standards.

ACADEMIC QUALIFICATIONS
▪Bachelor's or Master's degree in Interaction Design, UX Design, Human-Computer Interaction, or a related field.

PROFESSIONAL EXPERIENCE / SKILLS
▪3 years of proven experience in UX design, with a preference for candidates with experience in financial products.
▪Strong portfolio showcasing expertise in designing intuitive and engaging interfaces for both web and mobile applications.
▪Demonstrated experience in conducting user research and testing, including the collection and analysis of data to inform product design decisions.
▪Proficiency in industry-standard design and prototyping tools such as Figma, Sketch, Adobe Creative Suite.
▪Familiarity with agile development methodologies.
▪Excellent communication and collaboration skills in both English and Greek.
▪Ability to clearly communicate and present new design concepts with strong verbal, written, and visual skills, catering to both technical and non-technical audiences.
▪Capability to work independently and collaboratively within a fast-paced team environment.

KEY BENEFITS:
▪Medical insurance.
▪Provident fund (current contribution 9%)
▪Life insurance.
▪Ongoing opportunities for personal and professional development

DEADLINE: Sunday 14/07/2024

HOW TO APPLY:
▪Create your account in our recruitment platform which is available at our website: www.bankofcyprus.com/group/ (Careers)
▪Complete your profile
▪From the ‘Candidate Profile’ section, click on the following:
oBoC Logo or link
oJob Search
oSearch Jobs
oClick on the job vacancy you are interested in
oApply
oScroll down the page and click on ‘Apply’ again.

Additional Notes
▪Candidates who have already created a profile in our recruitment platform and are interested in the specific position, need to apply for the position provided that they meet the criteria set.
▪Only shortlisted candidates will be contacted.
▪All applications will be treated with strict confidence.

Business Solution Consultant

Be part of our international team, apply today and join our award-winning Fortune 500® company!

We currently have an opportunity for a Business Solution Consultant to join our TSYS International Strategic Business Development team. You will be a pivotal part of the team, focused on planning and implementing PRIME strategic business development objectives. The team is based in the UK, Malaysia, India, and Cyprus. This role focuses on identifying and managing new strategic business opportunities, exploring new geographic markets, major segment initiatives, and forming key partnerships and alliances aligned with our long-range strategic plans.

What Part Will You Play?

The Business Solution Consultant as part of the International Strategic Business Development team is an expert at managing high levels of complexity associated with new client implementations, new product / service launches and/or third-party data conversions involving a wide range of systems and technologies whilst balancing risk to achieve program objectives. Crucially, the Business Solution Consultant is particularly adept at building and sustaining strong client relationships up to and including C level, where they become a trusted partner, ensuring ongoing alignment and ultimately satisfaction with program outcomes.

Ensure that transformed business service capabilities are a key enabler for growing incremental revenue in international markets. The key objective will be to drive Go To Market (GTM) development for growth, with a focus on supporting GTM Solution Capabilities for TSYS International Sales Regions.

Provide support to the International GTM team to increase market presence and client revenue growth through Solution Consulting to promote opportunities in Europe and AMEA:

• Provide input into the build of the capabilities for direct and indirect GTM solutions for sales activities.
• Support the expansion of penetration in high growth markets.
• Support the development of partnerships that provide new channels to sell and deliver our products and services.

Support the commercialisation of Cloud Solutions, by collaborating closely with Product, Pricing, and Commercial teams. This collaboration will ensure that we fully leverage the advantages of a modernized cloud solution, optimizing its value across our operations.

Play a key role in expanding our international value chain, facilitate the selection and resale of partner products and play a crucial role in broadening our value chain. Additionally, contribute to the development and launch of targeted sales campaigns, specifically designed for cloud-based products and support projects aligning with strategic modernization goals.

Be responsible for market penetration through campaigns that deliver incremental revenue. Support the sales process and the sales effectiveness drivers for new and existing solutions. Lead and foster co-operation and collaboration with other functions within the business to maximize efficiency to provide an integrated response to clients' needs.

Key responsibilities include:

• Business Solutions Expertise: Provide comprehensive business solutions and service knowledge for international products, assisting in all stages, from specification refinement to partial or complete ownership of business solution design.
• Strategic Analysis and Solution Design: Conduct thorough analyses to ensure accuracy and propose alternative solutions. This includes feasibility studies and risk assessments to prioritize deliverables effectively.
• Client-Centric Strategy Development: Understand and integrate client needs into strategic plans that align with both TSYS and client requirements, ensuring solutions are tailored and relevant.
• Project and Implementation Oversight: Monitor high-level implementation project and business service plans, ensuring projects stay aligned with strategic objectives.
• Business Direction and Client Negotiations: Provide strategic business direction and assist in handling negotiations with clients to secure and finalize agreements. Ensure alignment of project objectives with business goals and client expectations.
• Collaboration and Leadership: Work closely with business, technical, operations, and end-user teams to develop desired solutions.
• System Requirements Review: Assess and validate system requirements to confirm they fulfill business needs, contributing to the overall integrity of the solution.
• Subject Matter Expertise: Serve as a Subject Matter Expert for complex projects, guiding teams through detailed requirement analyses and their impacts on customers and systems.
• Team Engagement and Problem Solving: Participate in client-facing and internal team meetings to determine effective solution approaches. Address and resolve complex issues, leveraging specialized knowledge and experience.

Essential requirements:

• 8+ years relevant experience in the financial services industry (preferably payment systems industry) and/or IT industry
• Educated to degree level in a relevant subject such as Computer Science, MIS, Business or Finance
• Experience and knowledge of application development methods and the software development lifecycle preferably with banking / payment applications
• Demonstrated / proven ability to build relationships at different levels with a variety of stakeholders, up to and including C level
• Experience of working in a dynamic and fast paced environment.

Other requirements:

• Excellent spoken and written English communication skills
• Strong ability to learn new technologies and positively handle situations / tasks of wide-ranging complexity and risk
• Flexibility to travel as required (in the future)
• Flexibility to work unsociable hours with clients and teams in different time zones when required.

TSYS offers structured career development, supported by training that provides the opportunity to learn and develop.

In addition to a competitive salary, you’ll have access to an excellent benefits package, including:

• Private medical insurance for you and your family, non-contributory, in and out patient cover
• A well-established, strong provident fund
• Life insurance (3x base salary)
• 21.5 days’ holiday, plus 14 public / bank holidays
• Flexible working (hybrid model – part from home, part from office)
• Wellbeing initiatives with access to support services
• On-site subsidized canteen & barista
• Modern offices opposite the Mall of Cyprus with gym and showers, games room (pool table, table tennis, darts, table football, play station) & prayer/meditation room
• Store discounts
• Regular social events and charitable initiatives to give back to our community.

To apply for this position, please visit our website www.globalpayments.com/about-us/careers and apply through the online system. All applications will be treated in the strictest confidence.

Associate Client Advisor

Be part of our international team, apply today and join our award-winning Fortune 500® company!

An opportunity has arisen for an Associate Client Advisor to join our PRIME Business Consulting & Solutions team in Nicosia, Cyprus.

The Associate Client Advisor will lead and manage the business requirements elicitation & management process for major projects, primarily migration portfolios, new client greenfield launches and major system upgrades. They will have overall accountability and responsibility for the requirements phase of the project. The Associate Client Advisor may also lead and manage in a matrix management manner a team of business consultants for assigned projects and be responsible for assigning, directing and monitoring the work. They will work with senior stakeholders within TSYS and Client organisations and build and maintain strong relationships and ensure proper governance and management is in place.

They will define client needs, advise/consult on best practice solutions for meeting the needs and improving efficiency and effectiveness of the client's future state. They will guide and support clients and internal teams during the life cycle of the project including but not limited to requirement gathering and documentation, requirements management, analysis and requirement/solution validation while eliminating barriers and directing resources as needed.

They will provide system/product consultancy support to clients and educate clients on system features and functionality where required.  This will include managing expectations and needs of clients regarding the functionality of the solution and making recommendations about the usage where appropriate.

Essential requirements:

• 6+ years relevant experience in business requirements analysis, gathering, documentation and validation for software projects.
• Experience in the Card Payments industry.

[Candidates with significant business requirements analysis in the card payment industry may be considered for more senior Client Advisor roles.]

• Experience in matrix management and leading and managing a group of Business Analysts.
• Experience in a client advisory/consultancy role in an IT environment.
• Educated to degree level in Computer Science, MIS or Business-related field
• Conversant with Productivity tools like MSWord/Google Docs, MS Excel/Google Sheets, MS PowerPoint/Google Slides, MS Visio/Lucid Charts. 
• Ability to communicate clearly and concisely and to interact with both Business and IT partners to define, understand and evaluate business requirements.
• Must be a team player with excellent interpersonal and relationship skills.
• Flexibility to travel to client premises.
• Excellent spoken and written English communication skills.

Desirable requirements for the role:

• Understanding of data structures.
• Previous experience in TSYS PRIME card management systems or similar card management systems.
• Experience in large scale projects, such as a portfolio conversion of a product launch.
• Professional experience working with end-users to meet business needs.
• Professional experience demonstrating transferable skills for business analysis.
• Working towards or in possession of a business analysis professional qualification e.g. IIBA or BCS).

TSYS offers structured career development, supported by training that provides the opportunity to learn and develop.

In addition to a competitive salary, you’ll have access to an excellent benefits package, including:

• Private medical insurance for you and your family, non-contributory, in and out patient cover
• A well-established, strong provident fund
• Life insurance (3x base salary)
• 21.5 days’ holiday, plus 14 public / bank holidays
• Flexible working (hybrid model – part from home, part from office)
• Wellbeing initiatives with access to support services
• On-site subsidized canteen & barista
• Modern offices opposite the Mall of Cyprus with gym and showers, games room (pool table, table tennis, darts, table football, play station) & prayer/meditation room
• Store discounts
• Regular social events and charitable initiatives to give back to our community.

To apply for this position, please visit our website www.globalpayments.com/about-us/careers and apply through the online system. All applications will be treated in the strictest confidence.

Software Engineer, All Levels – Delivery International Team

Be part of our international team, whether you are starting your career or looking for professional growth, apply today and join our award-winning company!

We are excited to announce additional position is now available for Software Engineer, all levels of experience, with knowledge of Java and SQL. New global projects and new contract wins mean new opportunities!

The Delivery international team is responsible for successfully implementing projects undertaken by the company, both commercially and internally, with our growing worldwide client base. We undertake projects for new clients and implement them in the cloud (AWS) or at the client premises. Moreover, we handle the implementation of new projects for existing clients, such as upgrades, migration, new development, and support for new features.

Our Software Engineers are involved in most of the product development stages, such as design, development, implementation, and support. In addition, they have the opportunity to:

• Work with external clients to implement and deliver projects
• Travel at client premises in Europe, Middle East, ISEA 
• Undertake payment scheme certifications, onsite or remote installation and user acceptance testing support
• Work with new technologies such as Docker, Kubernetes, Git, AWS
• Learn how the Payment Industry works.

Key responsibilities include:

• Code Development, independently or within a team utilising the agile model
• Problem solving and client support
• Project implementation at client premises or on Amazon Cloud (AWS)
• Communicating and enforcing coding standards.

If you have the following skills, we may have a role to suit you:

• Strong understanding of Object-Oriented programming language concepts (Java).
• Knowledge of web services implementation concepts using the Java Spring Boot Framework.
• Knowledge of Database Concepts and SQL

The following skills would be advantageous:

• Knowledge of REST API’s, React, Swagger and Open API Standards.
• Knowledge in developing web applications using at least one popular web framework (React.js).
• Database Development skills, specifically in Oracle PL/SQL
• Knowledge of DevOps tools such as GIT, Jenkins, Docker, Kubernetes etc.
• Knowledge of Cloud technology (e.g., AWS).

Other requirements:

• Educated to degree level (e.g.: BSc, MSc, B Tech) in an IT related subject such as Computer Science or MIS
• Excellent spoken and written English communication skills
• Flexibility to provide support on non-working hours (on-call) like during project post-go-live.
• Flexibility to travel to client premises and undertake payment scheme certifications, onsite installation and client training, user acceptance testing support, act as floor walker and software expert during client visitations.

TSYS offers structured career development, supported by training that provides the opportunity to learn and develop.

In addition to a competitive salary, you’ll have access to an excellent benefits package, including:

• Private medical insurance for you and your family, non-contributory, in and out patient cover
• A well-established, strong provident fund
• Life insurance (3x base salary)
• 21.5 days’ holiday, plus 14 public / bank holidays
• Flexible working (hybrid model – part from home, part from office)
• Wellbeing initiatives with access to support services
• On-site subsidised canteen & barista
• Modern offices opposite the Mall of Cyprus with gym and showers, games room (pool table, table tennis, darts, table football, play station) & prayer/meditation room
• Store discounts
• Regular social events and charitable initiatives to give back to our community.

To apply for this position, please visit our website www.globalpayments.com/about-us/careers and apply through the online system. All applications will be treated in the strictest confidence.