Consumer Experience Executive
Manpower, on behalf of our client, Philip Morris Cyprus, we are looking to recruit a Consumer Experience Executive to join their team in Nicosia.
Your ‘day to day’:
• Execute the implementation company's loyalty strategy via IQOS Brand Loyalty platform to increase customer engagement and boost retention
• Perform target audience research and execute data-driven customer segmentation to ensure loyalty programs are customized according to each audience segment
• Deploy and adjust Brand campaigns to IQOS CLUB based on members' needs
• Analyse campaign reports, forecasting metrics, and industry trends to measure the impact and efficiency of brand loyalty strategy
• Oversee the execution of all loyalty marketing plans by managing the project calendar and updating the overall promotional direction
• Collaborate with internal and external stakeholders to support the local loyalty strategy
Who we’re looking for:
• Bachelor’s degree in Marketing, Economics, Advertising, or Communications (an MBA is a plus)
• At least 2 years’ experience with loyalty campaigns, planning and execution
• Experience with translating customer insights into successful loyalty strategies
• Excellent communication, presentation, and project management skills
• Fluency in English and Greek
• Proficiency in MS Office (Advanced Preferable)
Remuneration:
• A very attractive package of remuneration based on industry knowledge, experience and qualifications
• 13th salary
• Provident Fund
• 21 Days Annual Leave / 5 days paid sick leave
• The opportunity to develop your skills and progress in a global company
Applications:
Interested applicants should apply to the following link: http://ffi.sh/srQV4
Only applicants whose previous experience and qualifications closely match the requirements of the position will be contacted. All applications will be treated in strict confidence.