Desktop Support Engineer

Servers.com is an international hosting provider with data centers in the US, Europe and Asia.

We provide reliable business solutions: dedicated servers, cloud technologies, load balancer,

firewall, Kubernetes and monitoring services.

Clients use our services to deploy game servers, payment gateways, streaming services and other

high-load systems.

Now we are looking for a Desktop Support Engineer to join our team in Limassol office.

Responsibilities:

• Prepare workplaces for new users (Apple laptops, standard PC).

• Perform installation and configuration procedures.

• Provide user support (daily issues) in office and remotely.

• Train new people to work with our IT systems.

• Handle warranty repair.

• Replace and maintain office hardware.

• Install and configure network equipment, commission new facilities.

• Manage documentation (warranty, accounting, inventory).

• Prepare manuals for setting up and using the software.

• Participate in system recovery after crashes and malfunction of hardware.

• Perform other activities for the maintenance and development of infrastructure.

We expect:

• At least 1-year experience in a similar position.

• Knowledge of computer components, peripherals, network equipment.

• Knowledge of principles and methods of networking.

• Basic knowledge of macOS, Windows 11, 10.

• Experience in developing internal documentation.

• Excellent interpersonal and communication skills.

Would be a plus:

• Excellent writing and editing skills in English, Greek.

• Experience in Windows Server and Linux administration.

• Experience in networking (routing, WiFi management).

• Experience in MDM Solutions.

We offer:

• challenging tasks and opportunity for professional development.

• competitive salary and medical insurance.

• daily lunches in the office.