The Icon Tower Property Management Ltd, member of Imperio Group, is seeking to recruit Receptionists
to join The Icon, Limassol.
The Icon Limassol, is a high-rise residential building located in the heart of Limassol’s Tourist Area, just 100
meters from the sea. It comprises of 1-4 bedroom residences that are either used by their owners or
rented out to guests.
The Receptionists will be responsible to welcome guests, perform check in and check out with guests, deal
with guests’ queries, provide prompt and professional customer service to guests and ensure customer
experience satisfaction.
Main Duties & Responsibilities:
• Welcome and greet guests/tenants.
• Answer the phone and make reservations, take and distribute messages or mail and redirect calls.
• Inform guests of apartment rates and services.
• Register and check in guests and allocate their apartments.
• Deliver apartment keys and direct guests to their apartment.
• Receive and transmit messages for guests and owners
• Retrieve mail and packages for tenants and owners.
• Liaise with necessary staff including housekeeping and maintenance team to address any
problems or complaints made by tenants or owners.
• Inform housekeeping when rooms have been vacated and are ready for cleaning.
• Act as the point of reference for tenants or owners who need assistance or information and
attend to their wishes and requirements.
• Respond to complaints and find the appropriate solution.
Knowledge and Experience:
• High School Diploma or Qualification in Office Administration/Hospitality Management.
• Experience in customer relationship and hospitality management at least 2 years.
• Strong working knowledge of relevant computer software including MS Office and booking and
payment systems(visa).
• Proven experience in front office management.
• Outstanding customer services skills, professional verbal & written communication skills in Greek
and English.
• Knowledge of additional languages will be considered an advantage.
• Strong interpersonal and problem-solving abilities.
• Highly responsible and reliable.
• Ability to work well under pressure in a fast-paced environment.
An attractive remuneration package will be offered to the successful candidates, according to
qualifications and experience.
How to Apply:
If you are interested in this position please submit your CV via the following link:
http://www.imperioproperties.com/careers/
All applications will be treated in the strictest confidence.
P.O. Box 52546, 4065, Limassol, Cyprus | T: +357 25581005 F: +357 25580205 | www.imperioproperties.com