VACANCY: Receptionist – The Icon
The Icon Tower Property Management Ltd, member of Imperio Group, is seeking to recruit Receptionists to join The Icon, Limassol.
The Icon Limassol, is a high-rise residential building located in the heart of Limassol’s Tourist Area, just 100 meters from the sea. It comprises of 1-4 bedroom residences that are either used by their owners or rented out to guests.
The Receptionists will be responsible to welcome guests, perform check-in and check-out with guests, deal with guests’ queries, provide prompt and professional customer service to guests and ensure customer experience satisfaction.
Main Duties & Responsibilities:
• Welcome and greet guests/tenants.
• Answer the phone and make reservations, take and distribute messages or mail and redirect calls.
• Inform guests of apartment rates and services.
• Register and check in guests and allocate their apartments.
• Deliver apartment keys and direct guests to their apartments.
• Receive and transmit messages for guests and owners
• Retrieve mail and packages for tenants and owners.
• Liaise with necessary staff including housekeeping and maintenance team to address any problems or complaints made by tenants or owners.
• Inform housekeeping when rooms have been vacated and are ready for cleaning.
• Act as the point of reference for tenants or owners who need assistance or information and attend to their wishes and requirements.
• Respond to complaints and find the appropriate solution.
Knowledge and Experience:
• High School Diploma or Qualification in Office Administration/Hospitality Management.
• Experience in customer relationship and hospitality management at least 2 years.
• Strong working knowledge of relevant computer software including MS Office and booking and payment systems(visa).
• Proven experience in front office management.
• Outstanding customer services skills, professional verbal & written communication skills in Greek and English.
• Knowledge of additional languages will be considered an advantage.
• Strong interpersonal and problem-solving abilities.
• Highly responsible and reliable.
• Ability to work well under pressure in a fast-paced environment.
An attractive remuneration package will be offered to the successful candidates, according to qualifications and experience.
How to Apply:
If you are interested in this position please submit your CV via the following link: www.imperioproperties.com/careers/