We currently have an opportunity for a Senior Platform Solution Consultant to join our TSYS International Strategic Business Development team. You will be a pivotal part of the team, focused on planning and implementing PRIME strategic business development objectives. The team is based in the UK, Malaysia, India, and Cyprus. This role focuses on identifying and managing new strategic business opportunities, exploring new geographic markets, major segment initiatives, and forming key partnerships and alliances aligned with our long-range strategic plans.
What Part Will You Play?
The Senior Platform Solution Consultant as part of the International Strategic Business Development team is an expert at managing high levels of complexity associated with new client implementations, new product / service launches and/or third-party data conversions involving a wide range of systems and technologies whilst providing strategic oversight to balance risk to achieve program objectives. Crucially, the Senior Platform Solution Consultant is particularly adept at building and sustaining strong client relationships up to and including C level, where they become a trusted partner, ensuring ongoing alignment and ultimately satisfaction with program outcomes.
Provide support to the International GTM team to increase market presence and client revenue growth through Solution Consulting to promote opportunities in Europe and AMEA:
Guide the development of the Platform capabilities for direct and indirect GTM solutions for sales activities.
Support and if necessary, drive the expansion of penetration in high growth markets.
Create and cultivate strategic partnerships that provide new channels to sell and deliver our products and services.
Provide input to commercialisation of Cloud Solutions, by collaborating closely with Product, Technology, and Implementation teams. This collaboration will ensure strategic alignment to fully leverage the advantages of a modernized cloud solution, optimizing its value across our operations.
Play a key role in expanding our international value chain, facilitate the selection and resale of partner products and play a crucial role in broadening our value chain. Additionally, provide input to the development and launch of targeted sales campaigns, specifically designed for cloud-based products and support projects aligning with strategic modernization goals.
Be responsible for market penetration through ensuring that functional and non-functional requirements deliver incremental revenue. Provide Senior Level support to the the sales process and the sales effectiveness drivers for new and existing solutions. Lead and foster cross-functional collaboration within the business to maximizing efficiency and ensuring an integrated, client-focused approach.to provide an integrated response to clients' needs.
Key responsibilities include:
Platform Solutions Expertise: Provide comprehensive platform solutions and service knowledge, leadership and oversight for international products, supporting all stages, from specification refinement to partial or complete ownership of platform solution design.
Strategic Analysis and Solution Design: Conduct thorough analyses to ensure accuracy and propose alternative solutions that generate incremental value. This includes feasibility studies and risk assessments to prioritize deliverables effectively.
Client-Centric Strategy Development: Lead efforts to understand and integrate client needs into strategic plans that align with both TSYS and client requirements, ensuring solutions are tailored and relevant.
Project and Implementation Oversight: Oversee and monitor high-level implementation project and business service plans, ensuring projects stay aligned with strategic objectives.
Business Direction and Client Negotiations: Provide strategic business direction and support negotiations with clients to secure and finalize agreements. Ensure alignment of project objectives with business goals and client expectations.
Collaboration and Leadership: Work closely with business, technical, operations, and end-user teams to develop desired solutions.
System Requirements Review: Assess validate and influence system requirements to confirm they fulfill business needs, contributing to the overall integrity of the solution.
Subject Matter Expertise: Serve as a Senior Subject Matter Expert for complex projects, guiding teams through detailed requirement analyses and their impacts on customers and systems.
Team Engagement and Problem Solving: Participate in client-facing and internal team meetings to determine effective solution approaches. Address and resolve complex issues, leveraging specialized knowledge and experience.
Essential requirements:
Typically 10+ years relevant experience in the financial services industry (preferably payment systems industry) and/or IT industry
Educated to degree level in a relevant subject such as Computer Science, MIS, Business or Finance
Experience and knowledge of application development methods and the software development lifecycle preferably with banking / payment applications
Demonstrated / proven ability to build relationships at different levels with a variety of stakeholders, up to and including C level
Experience of working in a dynamic and fast paced environment.
Other requirements:
Excellent spoken and written English communication skills
Strong ability to learn new technologies and positively handle situations / tasks of wide-ranging complexity and risk
Flexibility to travel as required (in the future)
Flexibility to work unsociable hours with clients and teams in different time zones when required.
TSYS offers structured career development, supported by training that provides the opportunity to learn and develop.
In addition to a competitive salary, you’ll have access to an excellent benefits package, including:
Private medical insurance for you and your family, non-contributory, in and out patient cover
Flexible working (hybrid model – part from home, part from office)
Wellbeing initiatives with access to support services
On-site subsidized canteen & barista
Modern offices opposite the Mall of Cyprus with gym and showers, games room (pool table, table tennis, darts, table football, play station) & prayer/meditation room
Store discounts
Regular social events and charitable initiatives to give back to our community.
To apply for this position, please visit our website www.globalpayments.com/about-us/careersand apply through the online system. All applications will be treated in the strictest confidence.
