Customer Service and Reservations Agent

Customer Service and Reservations Agent

Avis Budget Rent A Car is seeking a customer-focused individual to join our team in Larnaca as a Customer Service and Reservations Agent.

Key Responsibilities

• Handle incoming back-to-back calls and emails daily to book quality reservations for our three brands worldwide.
• Provide information on rental rates, policies and procedures.
• Efficiently guide conversations and apply sales techniques to convert calls into reservations.
• Handle complaints and resolve customer service issues.
• Able to ensure customer satisfaction through providing exceptional service to every customer.

Requirements

• High school diploma. University degree will be considered as an advantage.
• Excellent knowledge of the Greek and English languages. Other knowledge of language will be considered as an advantage.
• Computer literate.
• Strong teamwork skills.
• Strong Customer Service and interpersonal skills.
• Pleasant, enthusiastic and adaptable personality.

Benefits

• Competitive remuneration package (incl. 13th salary).
• Opportunities for career development and advancement.
• Extensive trainings.
• Dynamic and growing team.
• Career stability.
• Discount on rental cars reservations.

To apply, please send your CV by email to hr@avisbudget.com.cy

Should you have any queries, please do not hesitate to contact us at: 24 822666