Customer Relationship Sales Representative (HORECA)

Manpower, on behalf of our client we are seeking to recruit a Customer Relationship Sales Representative (HORECA), to be based at our client’s offices in Nicosia.
 

Main Duties & Responsibilities:

• Promotes company’s products in HORECA channel
• Utilize proven sales techniques to build customer relationships, enhance customer’s buying experience, retain customers, and exceed customer care commitments
• Expands existing customer base through innovative sales practices and networking with potential customers
• Answers inquiries by clarifying desired information, researching and providing information.
• Follows up monthly sales targets at customer’s level
• Devises sales strategies to maximize sales by up-selling and cross-selling Maintains and regularly evaluates contracts with customers to provide products and services that meet standards of quality, timeliness and cost
• Keeps up to date with competition
• Meets potential customers and obtains sales orders
• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions, escalating unresolved problems
• Maintains call centre database by entering information
• Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures
   

Skills and Qualifications:

• University Degree in Business, Marketing or any other related field
• 2+ years of work experience in the HORECA channel will be considered an advantage.
• Possess excellent communication and negotiation skills and be self-motivated
• Solid computer skills MS Office (Word, Excel, PowerPoint etc.)
• Excellent knowledge of Greek and English Language
• Driving license
   

Remuneration:

• A very competitive salary
• 13th salary
• Provident Fund
• 21 days Annual Leave
• Medical Insurance
   

Applications:

Interested applicants should forward their CV’s at careers@manpower.com.cy quoting the reference number: MP-0423-CRSR

Only applicants whose previous experience and qualifications closely match the requirements of the position will be contacted. All applications will be treated in strict confidence.

Academy Coordinator, Academy Department – Nicosia

We are currently looking for a professional to assist us in expanding our training coordination services by joining our Academy Department at our offices in Nicosia. The successful candidate will mainly be responsible for coordinating open training programs (offered to various clients), handling the relevant HRDA process and maintaining communication with both trainers and clients.

The Opportunity:

• Assisting the Academy team in all training related matters, including submission of tenders for L&D services and market research

• Being the main point of contact for clients who wish to register in open training courses, both face-to-face and online (responsible for answering queries regarding registrations, fees, HRDA process etc.).

• Managing the HRDA procedures regarding all trainings

• Liaising with the trainers for all training coordination matters

• Preparing the Training e-Booklet, newsletters and content of Academy’s website (internal and external) based on information received from trainers

• Handling any relevant coordination and budgeting tasks for both face-to-face and online training courses, such as monitoring registrations and payments, issuing invoices/Credit notes and certificates, printing/sending the participants workbooks, reviewing the evaluation results of the trainers, etc.

• Handling any relevant coordination tasks for face-to-face seminars on the day prior to the seminar, on the day of the seminar and at the end of the seminar (i.e. reserving and arranging training rooms, dates and catering, ensuring that the training material is ready and placed in the training room, managing the registration procedure, ensuring that everything runs smoothly during the seminar’s breaks, collecting any relevant material at the end of the seminar, claiming pending fees from clients etc.)

• Hosting webinars

• Drafting tenders for both the private and the public sector regarding the provision of training courses or other L & D services

• Providing L & D related services (if required), such as training needs analysis, training courses suggestions, L & D departments set-up process, continuous training policies development etc.

• This position is suitable for Training Coordinators, not trainers

The Requirements:

• A University Degree with grade 2:1 or equivalent. Added advantage if the candidate possesses a relevant degree in HR, Marketing, PR, Media, Sales etc. or other relevant qualifications

• 3-5 years of relevant working experience in Trainings/Events Coordination/Administration

• Experience in L & D advisory services, will be considered an advantage

• Excellent knowledge of the Greek and English language. A basic language test will be administered to candidates

Personal Characteristics:

• Excellent communication and interpersonal skills

• Excellent organizational skills

• Ability to work efficiently in a fast-pacing environment

• Ability to multitask and work under pressure

• Detailed oriented

• Enthusiastic, flexible and adaptable person

• Ability to work independently and in harmony within a team

The Benefits:

Financial

• Competitive remuneration package (incl. 13th salary)

• Bonus Scheme that reflects firm & individual performance

• Provident Fund

Health and Wellbeing

• BeWell@KPMG – a holistic programme to support employees’ wellbeing

o In-house occupational psychologist

o Occupational doctor

o KPMG Gym benefits

• Running Club

• Social committee

Life at KPMG

• Excellent opportunities for career development & advancement

• Hybrid working model (working from the office, client and home)

• Flexible working hours

• Friday afternoon off

• Flex Fridays for July & August (Reduced Hours – 36hours)

• Reduced hours & Mother’s scheme working options

• Paid Maternity & Paternity Leave

• Paid Sick Leave

• Holiday entitlement from the 1st day you join

• Global Mobility programme

• Dress for your Day

• Free Parking

If you believe that you have the above qualifications and this opening sounds challenging apply now: https://career5.successfactors.eu/sfcareer/jobreqcareer... .

All applications will be treated with the strictest confidence. Only successful applicants will be contacted.

Should you have any queries in completing the online application form, please do not hesitate to contact us.

T: 22 209196, E: recruitment@kpmg.com.cy

Assistant Coordinator - Academy Department – Nicosia

We are currently looking for a professional to assist us in expanding our training coordination services by joining our Academy Department at our offices in Nicosia. The successful junior candidate will mainly be responsible for coordinating open training programs (offered to various clients), handling the relevant HRDA process and maintaining communication with both trainers and clients.

The Opportunity:

• Assisting the Academy team in all training related matters, including submission of tenders for L&D services and market research

• Being the main point of contact for clients who wish to register in open training courses, both face-to-face and online (responsible for answering queries regarding registrations, fees, HRDA process etc.)

• Managing the HRDA procedures regarding all trainings

• Liaising with the trainers for all training coordination matters

• Preparing the Training e-Booklet, newsletters and content of Academy’s website (internal and external) based on information received from trainers

• Handling any relevant coordination tasks for both face-to-face and online training courses, such as monitoring registrations, issuing invoices/Credit notes and certificates, printing/sending the participants workbooks, reviewing the evaluation results of the trainers, etc.

• Handling any relevant coordination tasks for face-to-face seminars on the day prior to the seminar, on the day of the seminar and at the end of the seminar (i.e. reserving and arranging training rooms, dates and catering, ensuring that the training material is ready and placed in the training room, managing the registration procedure, ensuring that everything runs smoothly during the seminar’s breaks, collecting any relevant material at the end of the seminar, claiming pending fees from clients etc.)

• Drafting tenders for both the private and the public sector regarding the provision of training courses or other L & D services

• Providing L & D related services (if required), such as training needs analysis, training courses suggestions, L & D departments set-up process, continuous training policies development etc.

• This position is suitable for Training Coordinators, not trainers.

The Requirements:

• A University Degree with grade 2:1 or equivalent. Added advantage if the candidate possesses a relevant degree in Marketing, PR, HR, Media, Sales etc. or other relevant qualifications

• 1-2 years of relevant working experience in Trainings/Events Coordination/Administration

• Experience in L & D advisory services, will be considered an advantage

• Excellent knowledge of the Greek and English language. A basic language test will be administered to candidates.

Personal Characteristics:

• Excellent communication and interpersonal skills

• Excellent organizational skills

• Ability to work efficiently in a fast-pacing environment

• Ability to multitask and work under pressure

• Detailed oriented

• Enthusiastic, flexible and adaptable person

• Ability to work independently and in harmony within a team.

The Benefits:

Financial

• Competitive remuneration package (incl. 13th salary)

• Bonus Scheme that reflects firm & individual performance

• Provident Fund

Health and Wellbeing

• BeWell@KPMG – a holistic programme to support employees’ wellbeing

o In-house occupational psychologist

o Occupational doctor

o KPMG Gym benefits

• Running Club

• Social committee

Life at KPMG

• Excellent opportunities for career development & advancement

• Hybrid working model (working from the office, client and home)

• Flexible working hours

• Friday afternoon off

• Flex Fridays for July & August (Reduced Hours – 36hours)

• Reduced hours & Mother’s scheme working options

• Paid Maternity & Paternity Leave

• Paid Sick Leave

• Holiday entitlement from the 1st day you join

• Global Mobility programme

• Dress for your Day

• Free Parking

If you believe that you have the above qualifications and this opening sounds challenging apply now: https://career5.successfactors.eu/sfcareer/jobreqcareer... .

All applications will be treated with the strictest confidence. Only successful applicants will be contacted.

Should you have any queries in completing the online application form, please do not hesitate to contact us.

T: 22 209196, E: recruitment@kpmg.com.cy

We are seeking a Relationship Manager to build and maintain long-lasting relationships with our clients. In this role, you will be responsible for identifying new business opportunities and developing strategies to increase revenue and profitability. You will work closely with our clients to understand their needs and provide them with personalized solutions that meet their requirements.

Responsibilities:

• Develop and maintain strong relationships with clients to ensure high levels of customer satisfaction.

• Identify new business opportunities and work with clients to develop solutions that meet their needs.

• Monitor client accounts and provide regular updates to them.

• Coordinate with other departments to ensure timely delivery of products and services to clients.

• Provide exceptional customer service to clients and resolve any issues in a timely and professional manner.

• Conduct regular client meetings and presentations to review account performance and identify areas for improvement.

• Support general sales and marketing activities of the company.

• Maintain our CRM system, billing system, reporting tools and forecasting.

Requirements:

• Excellent communication and interpersonal skills.

• Strong analytical and problem-solving skills.

• Ability to manage multiple projects and priorities in a fast-paced environment.

• Strong attention to detail and organizational skills.

• Fluent in Greek and English.

Bonus points:

• Bachelor's degree in Business Administration, Marketing, or a related field.

• Proficiency in Microsoft Office and CRM software.

If you meet the requirements and are interested in this position, please submit your resume to careers@thinkcrm.net

We offer a competitive salary and benefits package, as well as opportunities for career growth and development.

We are seeking a Relationship Manager to build and maintain long-lasting relationships with our clients. In this role, you will be responsible for identifying new business opportunities and developing strategies to increase revenue and profitability. You will work closely with our clients to understand their needs and provide them with personalized solutions that meet their requirements.

Responsibilities:

• Develop and maintain strong relationships with clients to ensure high levels of customer satisfaction.

• Identify new business opportunities and work with clients to develop solutions that meet their needs.

• Monitor client accounts and provide regular updates to them.

• Coordinate with other departments to ensure timely delivery of products and services to clients.

• Provide exceptional customer service to clients and resolve any issues in a timely and professional manner.

• Conduct regular client meetings and presentations to review account performance and identify areas for improvement.

• Support general sales and marketing activities of the company.

• Maintain our CRM system, billing system, reporting tools and forecasting.

Requirements:

• Excellent communication and interpersonal skills.

• Strong analytical and problem-solving skills.

• Ability to manage multiple projects and priorities in a fast-paced environment.

• Strong attention to detail and organizational skills.

• Fluent in Greek and English.

Bonus points:

• Bachelor's degree in Business Administration, Marketing, or a related field.

• Proficiency in Microsoft Office and CRM software.

If you meet the requirements and are interested in this position, please submit your resume to careers@thinkcrm.net

We offer a competitive salary and benefits package, as well as opportunities for career growth and development.

Project Manager

Be part of our international team, apply today and join our award-winning Fortune 500® company!

An opportunity has arisen for an experienced Project Manager to join our project management team based in Nicosia, Cyprus. The team is responsible for ensuring the success of all projects undertaken by the company, both internally and commercially with our growing worldwide client base.

The project manager will lead global projects of varying scale through all aspects of their end to end lifecycle working with clients, internal teams and external partners. They will ensure effective elicitation of requirements and formulation of fit for purpose solutions along with relevant implementation strategies which are agreed with all parties. Accountable for overall success, the project manager will define the project plan baseline and ensure appropriate monitoring and control during project execution so the project is delivered within baseline scope, time, budget and quality dimensions. Crucially, they will be adept at building lasting relationships with internal and/or external client stakeholders, including senior sponsors, to ensure ongoing alignment and ultimately satisfaction with delivery outcomes.

Leveraging industry best practices and project management methodologies to implement effective governance and optimise performance, the project manager will deal with orchestrating cross functional teams, work scheduling and prioritisation, communications and reporting, issue, risk, stakeholder and change management etc. in order to successfully meet the project’s objectives.

The successful candidate should have the following experience and skills:

• 6 -10+ years of proven end to end project management experience in the financial services industry (preferably payment systems industry) and/or IT industry.
• Software implementation experience is considered key.
• Experience and knowledge of application development methods and the software development lifecycle preferably with banking / payment applications.
• Experience managing multiple client projects in a virtual and multi-national team environment with a track record of successful delivery.
• Demonstrated / proven ability to build relationships at different levels with a variety of stakeholders and lead multiple cross functional teams working under pressure.
• Experience with project management methodologies such as PMI and/or Prince 2.
• Experience creating and maintaining project documentation in accordance with enterprise standards e.g. Project plans, RAID logs, status reports, dashboards etc.
• Ability to direct project outcomes based on business objectives.
• Experience of working in a dynamic and fast paced environment.
• Experience of planning and implementing projects under contractual / commercial constraints.

Essential requirements:

• Excellent spoken and written English communication skills.
• Educated to degree level in a relevant subject such as Computer Science, MIS, Business or Finance.
• PMI PMP certified or equivalent.
• Logical thinker with excellent analytical and problem solving skills.
• Meticulous attention to detail.
• Strong ability to learn new technologies and positively handle situations / tasks of wide-ranging complexity and risk.
• Flexibility to travel as required is a must.
• Flexibility to work unsociable hours with clients and teams in different time zones when required.
• PC skills including MS Office and MS Project.

TSYS offers structured career development, supported by training that provides the opportunity to learn and develop.

In addition to a competitive salary, you’ll have access to an excellent benefits package, including:

• Private medical insurance for you and your family, non-contributory, in and out patient cover
• A well-established, strong provident fund
• Life insurance (3x base salary)
• 21.5 days’ holiday, plus 14 public / bank holidays
• Wellbeing initiatives with access to support services
• On-site subsidized canteen & barista
• Modern offices opposite the Mall of Cyprus with gym and showers, games room (pool table, table tennis, darts, table football, play station) & prayer/meditation room
• Store discounts
• Regular social events and charitable initiatives to give back to our community.

To apply for this position, please visit our website www.globalpayments.com/about-us/careers and apply through the online system. All applications will be treated in the strictest confidence.

Business Analyst Senior

Be part of our international team, apply today and join our award-winning Fortune 500® company!

An opportunity has arisen for a Business Analyst Senior to join our PRIME Business Change Management team for PRIME in the Cloud based in Nicosia, Cyprus or Noida, India.

The Business Analyst Senior will participate in business requirements gathering and planning meetings/conference calls/workshops with an objective to elicit, analyse document, and communicate business requirements to stakeholders.

They will own the business requirements for projects and support clients and internal teams during the life cycle of the project including but not limited to requirement gathering and documentation, requirements management, analysis and requirement/solution validation.

They will provide system/product consultancy support to clients and educate clients on system features and functionality where required.  This will include managing expectations and needs of clients in regards to the functionality of the solution and make recommendations about the usage where appropriate.

Essential requirements:

• 4+ years relevant experience in business requirements analysis, gathering, documentation and validation for software projects.
• Educated to degree level in Computer Science, MIS or Business related field.
• Conversant with MS Office & Flowcharting - Word, Excel, PowerPoint, Visio.  Familiar with common drawing techniques using Visio or UML.
• Ability to communicate clearly and concisely and to interact with both Business and IT partners to define, understand and evaluate business requirements.
• Must be a team player with excellent interpersonal and relationship skills.
• Flexibility to travel to client premises (un the future).
• Excellent spoken and written English communication skills.

Desirable requirements for the role:

• Bankcard industry knowledge.
• Understanding of data structures.
• Professional experience working with end-users to meet business needs.
• Professional experience demonstrating transferable skills for business analysis.
• Working towards or in possession of a business analysis professional qualification e.g. IIBA or BCS).

TSYS offers structured career development, supported by training that provides the opportunity to learn and develop.

In addition to a competitive salary, you’ll have access to an excellent benefits package, including:

• Private medical insurance for you and your family, non-contributory, in and out patient cover
• A well-established, strong provident fund
• Life insurance (3x base salary)
• 21.5 days’ holiday, plus 14 public / bank holidays
• Wellbeing initiatives with access to support services
• On-site subsidized canteen & barista
• Modern offices opposite the Mall of Cyprus with gym and showers, games room (pool table, table tennis, darts, table football, play station) & prayer/meditation room
• Store discounts
• Regular social events and charitable initiatives to give back to our community.

To apply for this position, please visit our website www.globalpayments.com/about-us/careers and apply through the online system. All applications will be treated in the strictest confidence.

Marketing Officer, Nicosia – MO/02/23

On behalf of a client, we are looking for a Marketing Officer. This person will be responsible for the communication and branding of the company. The right person will work closely with the Business development manager and be part of the communication strategy of the company itself and also for the products separately. They will have to create and manage the content for the social media of the company and the website.

Position’s duties and responsibilities
• Responsible in the implementation of marketing strategies
• Participation in various campaigns and sponsorships of events
• Organising and participating in marketing activities or events to raise brand awareness
• Responsible for the overall presence of the company – social media management (Facebook, Instagram, LinkedIn) and evaluate the success by using metrics
• Website management (content creation, updates, review of articles)
• Creation of the newsletters
• Conduct market research to identify opportunities for promotion and growth
• Liaise with stakeholders and vendors to promote success of activities and enhance the company’s presence

Positions’ requirements
• Acquiring a degree in business management, marketing, communications, digital marketing or any other related field
• At least 3 years of related experience
• Certification in social media/ digital marketing will be considered as an advantage
• Experience in social media management is required
• Keen interest for technology industry (software and hardware)
• Attention to detail, creativity and innovation
• Competent user of MS office, Wordpress, Newsletter and content creation tools

If you are interested, you can apply directly through this link: https://www.jobmatch.com.cy/index.php/job/marketing-officer-nicosia-mo-02-23/

with the subject “Marketing Officer, Nicosia – MO/02/23” or call us at 22517701 for further information.

Head of Events Production

An excellent opportunity has arisen within the Fintech marketing industry. Manpower Cyprus, on behalf of our client an international Events Management Company & Marketing Agency, we are seeking to recruit a Head of Events Production to join their expanding team based in Limassol.

The ideal candidate will be responsible for overseeing all aspects of an event production, from planning to execution. He / She will manage an event project plan across all verticals and manage a scalable model of the production team to support grow.

Main Duties & Responsibilities:

• Review project budgets to determine if they are feasible based on the scope of work involved at the beginning of each event
• Manage day-to-day operations of the production department to ensure that projects run smoothly and within deadlines
• Overseeing the budget and making adjustments where necessary to ensure that costs do not exceed income
• Manage the production team and acting as a coach and mentor for new employees
• Coordinate with other departments to ensure that all areas are working effectively
• Direct and oversee all aspects of production, from the beginning to the end
• Determine and organize the best approach for each event production
• Manage the event project plan
• Set out and monitor the entire production budget, drop schedule, and floor plan of each event
• Manage the designated production team to ensure all aspects of the production strategy are executed while developing an event
   

Requirements:

• Bachelor’s or Master’s Degree in Business, Operations, Events Management, Digital Marketing, Graphics Designer or in any other related field
• Proven work experience in similar role for at least 5 years
• Experience in Real Estate industry will be considered as an advantage
• Possess outstanding event planning skills
• Excellent organizational, leadership and project management skills
• Strong understanding of formal project management methodologies
• Demonstrate effective negotiation skills and customer service skills

Remuneration:

• An attractive remuneration package based on industry knowledge, experience and qualifications
• Medical insurance coverage after completion of probation
• Flexible working hours
• 21 Days Annual Leave, paid sick leave, long weekend leave
• Working from home option
• Great opportunities for personal and career growth
• Training, Learning & Development Opportunities
• Friendly Working Environment & Multicultural team
• Travelling Opportunities

Applications:

Interested applicants should forward their CV’s to careers@manpower.com.cy  quoting the reference number: MP-0123-HEP. Only applicants whose previous experience and qualifications closely match the requirements of the position will be contacted. All applications will be treated in strict confidence.

Event Content Manager
 

An excellent opportunity has arisen within the Fintech marketing industry. Manpower Cyprus, on behalf of our client an international Events Management Company & Marketing Agency, we are seeking to recruit an Event Content Manager to join their expanding team based in Limassol.

The ideal candidate will be working on the biggest expos and conferences in the Fintech industry, online trading and digital assets. The Event Content Manager will be responsible for researching, developing and organizing and curation of the event agenda, industry topics and high-profile speakers.

 Main Duties & Responsibilities:

• Establish and manage process and timelines for content development and curation
• Curate and craft content to suggest agenda journeys based on audience and learning levels
• Perform market and industry research to craft content in alignment with overarching events content strategy and audience demographic that maximizes attendee learning experience
• Research and build relationships with leading industry speakers and brands
• Oversee the entire speaker account management flow as the main point of contact
• Manage and organize the speaker’s participation and all logistics involved
• Manage deadlines and interdependencies to ensure established milestones are met
• Execute the agenda on-site during events, cooperating with AV and stage production vendors, coordinating and ensuring the schedule runs in timely manner, speaker hospitality, managing no-shows, delays or technical issues
• Maintain resource centre and content management tool for planning and post-show leverage
• Partner closely with the sales, marketing, event production and development teams, to oversee all content aspects
• Organize and manage all communication aspects with speakers (invitations, guidelines, pre & post show communications) as well as managing design elements (social media designs, stage screen designs, agenda screens at events)
• Manage event website agenda section, ensuring all schedule and speakers are up to date
• Produce content and contribute to pre-event attendee marketing and communications to generate program interest, content excitement, and session registration

Requirements:

• Bachelor’s or Master’s Degree in Communication, PR, Journalism, Media, BA, Events or in any other related field
• Proven work experience in similar role for at least 2 years
• Possess outstanding event planning skills
• Excellent organizational and time management skills
• Strong understanding of financial markets, particularly online trading, Fintech and cryptocurrency
• Fluency in written and spoken English
• Demonstrable effective public speaking skills
• Possess excellent problem solving skills
• Content Writing skills (social media, mailers)
• Knowledge of Adobe Photoshop, illustrator

Remuneration:

• An attractive remuneration package based on industry knowledge, experience and qualifications
• Medical insurance coverage after completion of probation
• Flexible working hours
• 21 Days Annual Leave, paid sick leave, long weekend leave
• Working from home option
• Great opportunities for personal and career growth
• Training, Learning & Development Opportunities
• Friendly Working Environment & Multicultural team

Applications:

Interested applicants should forward their CV’s at careers@manpower.com.cy quoting the reference number: MP-0123-ECM. Only applicants whose previous experience and qualifications closely match the requirements of the position will be contacted. All applications will be treated in strict confidence.