Vacancy: Short-Term Rental Manager
Lion Global, a proud member of Imperio Group, is a broad-spectrum property management service provider that is committed to providing exceptional services to its customers.
Lion Global is looking for an enthusiastic and strong leader who is competent, energetic, and highly skilled in communication and people management to join our team as a Short-Term Rental Manager.
By joining our team, the successful candidate will have a unique opportunity to build a career in a fast-growing sector, working alongside highly experienced specialists and consultants.
What you will do
The Short-Term Rental Manager will be responsible for managing all aspects of the short-term rental service, ensuring their profitability, and maintaining high levels of customer satisfaction.
Your Key Responsibilities will include:
-Responsible for the management and smooth operation of short-term rental services for existing and future projects.
-Responsible for the overall performance of the short-term rental service ensuring the efficient use of resources and maximizing financial returns for our clients.
-Grow, train, and lead a highly visible team of professionals.
-Establish objectives, create, and monitor budgets, for our portfolio adhering to set annual costs, with the ability to perform a cost-benefit analysis.
-Liaise, manage and negotiate with contractors, vendors, and external business partners ensuring that our guests enjoy high standards of client experience.
-Set policies and procedures, prepare the quarterly financial results, analyze the results, and report on the outcomes to the apartment owners and management. - Responsible for the addition of new units in the short-term rental service (including communication with unit owners, exchange of contracts, on-boarding process, supervising unit set-up, and listing preparation).
-Conducting market analysis and research, following market trends and demand changes to determine and update the pricing strategy. - Monitoring the listing creation and management of available units on booking platforms and examining the possibility of increasing the OTAs network. - Liaise closely with the marketing department to determine and follow up the marketing strategy.
-Monitoring guest communication and reviews and taking action when necessary. - Partner with other departments in improving the efficiency and effectiveness of guest experience services. - Manage timely data collection to update operational metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service.
-Enhancing short-term rental operations by following business strategies and practice methods.
Qualifications and Personal Skills:
-Bachelor's degree in business, hospitality, real estate, or a related field.
-Master’s degree in any of the above fields will be considered as an advantage.
-At least 2 years of experience in any managerial position.
-Basic understanding of accounting and finance will be considered as an advantage.
-Detail-oriented, and able to work independently and make sound decisions in a fast-paced environment.
-Highly responsive and reliable.
-Very good communication and presentation skills.
-Excellent time management and multi-tasking skills.
-Excellent knowledge of all Microsoft Office applications – Word, Excel, PowerPoint
-Excellent verbal and written communication skills in English and Greek.
-Must be flexible as relates to potential travel requirements due to client service projects.
Benefits:
-Very good remuneration packages based on skills and experience (including 13th salary)
-Positive and vibrant working environment.
-Strong opportunities to grow with the organization.
-Annual Bonus based on performance review.
Working Hours:
Monday – Friday: 08.00-17.00 or 09.00-18.00 with 1h lunch break between 13:00-14:00.
Submit your application today by clicking on the link below.
https://www.lionglobal.eu/careers/